Selena Aguilera
Winter Park,FL
Summary
Friendly Veterinary Receptionist with a love of animals and a strong work ethic. Committed to working as part of an amazing office team.
Overview
2
2
years of professional experience
Work History
Veterinary Receptionist
East Orlando Animal Hospital
Orlando, FL
11.2022 - Current
- Informed patients of financial responsibilities prior to rendering services.
- Worked with clients to processes all financial transactions.
- Communicated with patients with compassion while keeping medical information private.
- Processed financial transactions for clients.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Greeted clients and their pets upon arrival at the clinic.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Filed medical records in an organized manner for easy access when needed.
Veterinary Assistant
24/7 Animal Hospital
Ocoee, FL
08.2021 - 10.2022
- Recorded patient food and water intake and output levels on a daily basis.
- Responded promptly to emergency calls after hours.
- Documented and tracked treatment activities.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Advised clients on animal care, nutrition and behavior problems.
- Administered immunizations and treatments following veterinarian instructions.
- Assisted veterinarians in examining animals.
- Educated clients on proper animal health care routines.
- Delivered emergency first aid to sick or injured animals.
Education
Associate of Arts - Biology
Valencia College
Orlando, FL05-2024
High School Diploma -
South Fork High School
Stuart, FL05-2015
Skills
- Appointment Scheduling
- Veterinary Medical Records Software
- Payment Processing
- Customer Service
- Teamwork and Collaboration
- Attention to Detail
- Effective Multitasking
- Telephone Etiquette
- Medical Recordkeeping
Languages
Spanish
Native/ Bilingual
Timeline
Veterinary Receptionist
East Orlando Animal Hospital
11.2022 - Current
Veterinary Assistant
24/7 Animal Hospital
08.2021 - 10.2022
Associate of Arts - Biology
Valencia College
High School Diploma -
South Fork High School
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