Selena Delgado
Fullerton,CA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
01.2020 - Current
- Oversee the daily operations ensuring highest customer service with consistent quality products.I am adept at problem-solving, conflict resolution, and creating a positive work environment that fosters teamwork and partner development
- With a focus on efficiency and excellence, I consistently achieved operational targets and contributed to the overall success and growth of the store (Payroll, inventory, staffing, scheduling, business analysis)
- Six month assignment dual managing and opportunity to manage a unique kiosk store.
Food Senior Team Leader
Target
01.2017 - 12.2020
- In addition to owning specific food areas of the store, responsible for executing as Leader on Duty (LOD)
- Overseeing total store operations and team
- Partnering with team leaders to hold team members accountable and provide feedback as needed
- Staying current on the stores financial, team and operational performance, problem solving, and guest satisfaction.
Food and Beverage Team Leader
Target Grocery, Starbucks And Target Café
06.2016 - 12.2017
- Directly responsible for Target Grocery including Dry Market, Coolers, Freezers, Starbucks and Target Café inventory management, ordering, in-stocks, guest satisfaction and food safety
- Taught, trained and developed store team members in delivering all Target brand promises
- Supported Starbucks across multiple districts.
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Monitored financial performance indicators to identify areas for improvement or potential growth opportunities in the business strategy.
- Established strong vendor relationships for optimal product quality and pricing negotiations.
Human Resources Team Member
Target
01.2011 - 12.2016
- Supported store team members and leadership team in various aspects of Human Resources including but not limited to, staffing, scheduling, training, orientation, compliance and metrics to meet business goals
- Maintained a high level of information security and confidentiality.
Education
Business Management - Business Law
Arizona State University
Tempe, AZSkills
- Problem Solving
- Food Safety Expert
- Customer Service
- Multitasking and Organization
- Training and mentoring
- Inventory Management
- Recruitment and hiring
- Team Building and Leadership
- Supply Ordering
- Policies and Procedures
- Work Planning and Prioritization
- Payroll Management
Certification
California Food Safety Manager Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Arabic
Elementary
Timeline
Store Manager
Starbucks
01.2020 - Current
Food Senior Team Leader
Target
01.2017 - 12.2020
Food and Beverage Team Leader
Target Grocery, Starbucks And Target Café
06.2016 - 12.2017
Human Resources Team Member
Target
01.2011 - 12.2016
Business Management - Business Law
Arizona State University