Selena Durham
Atlanta,GA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Bowlero Marietta
06.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bartender
Euro Atlanta
12.2022 - 04.2024
- Kept bar presentable and well-stocked to meet customer needs.
- Prepared garnishes by evenly slicing and pitting fruits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar stocked with liquors, juices and garnishes for drinks.
BARTENDER
Silverspot Cinema
07.2021 - 12.2022
- Check identification of customers to verify age requirements for purchase of alcohol
- Balance cash receipts
- Collect money for drinks served
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
- Serve wine, and bottled or draft beer
- Mixed unique and interesting cocktails for customers, including bar specials.
- Served high customer volumes during special events, nights, and weekends.
Bartender
SELENA, King Of Diamonds Atlanta
03.2021 - 11.2022
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages
- Anticipated guest needs and provided proactive service
- Maintained clean and organized bar area, including bar tables and chairs
- Kept bar presentable and well-stocked to meet customer needs.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
CUSTOMER SERVICE REPRESENTATIVE
TJM Enterprises
03.2015 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers in fast-paced environment
- Communicated with vendors regarding back order availability, future inventory and special orders
- Answered customer telephone calls promptly to avoid on-hold wait times
- Offered advice and assistance to customers, paying attention to special needs or wants.
Server
COCKTAIL WAITRESS, The Office
03.2017 - 03.2018
- Collect payments from customers
- Collect money for drinks served
- Check identification of customers to verify age requirements for purchase of alcohol
- Serve wine, and bottled or draft beer
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Escort customers to their tables.
MARKETING REPRESENTATIVE
A List Marketing Group
06.2011 - 03.2015
- Achieved or surpassed monthly and yearly sales goals on consistent basis
- Maximized advertising efforts by developing content for media relations, corporate communications and social media posts
- Identified appropriate marketing channels and target customers for campaigns
- Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers
Education
Computer Science Computer Science
BROWARD COMMUNITY
COLLEGE
Fort Lauderdale, FLHigh School Diploma -
DILLARD HIGH SCHOOL
Fort Lauderdale, FLAwarded Mixologist Certificate Certified Mixologist (Jan 2011 -
ABC BARTENDING SCHOOL
Marietta, GA2019
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Certification
Certified Mixologist
Timeline
Bartender
Bowlero Marietta
06.2024 - Current
Bartender
Euro Atlanta
12.2022 - 04.2024
BARTENDER
Silverspot Cinema
07.2021 - 12.2022
Bartender
SELENA, King Of Diamonds Atlanta
03.2021 - 11.2022
Server
COCKTAIL WAITRESS, The Office
03.2017 - 03.2018
CUSTOMER SERVICE REPRESENTATIVE
TJM Enterprises
03.2015 - 01.2019
MARKETING REPRESENTATIVE
A List Marketing Group
06.2011 - 03.2015
High School Diploma -
DILLARD HIGH SCHOOL
Awarded Mixologist Certificate Certified Mixologist (Jan 2011 -
ABC BARTENDING SCHOOL
Computer Science Computer Science
BROWARD COMMUNITY
COLLEGE
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