Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selena Garcia

Houston

Summary

Results-driven warehouse professional specializing in order fulfillment and inventory management. Known for implementing strategies that minimize errors and enhance efficiency, ready to support organizational goals through strong attention to detail and commitment to safety. Resourceful Puller known for high productivity and efficiency in task completion. Possess specialized skills in inventory management, order processing, and logistics coordination. Excel at time management, teamwork, and adaptability, ensuring smooth operations in fast-paced environments. Skilled in managing and processing customer orders with efficiency and accuracy. Have experience in maintaining detailed records, coordinating with logistics for timely delivery, and ensuring customer satisfaction through effective communication. Possess strong organizational skills and ability to multitask under tight deadlines. Contributed to streamlining order processing procedures, resulting in improved workflow and customer feedback.

Overview

5
5
years of professional experience

Work History

Dc puller

Brand Junkie
Houston
01.2022 - Current
  • Operated warehouse equipment to efficiently pull and prepare orders for shipment.
  • Sorted and organized products in designated storage areas for easy access.
  • Collaborated with team members to ensure timely order fulfillment and accuracy.
  • Maintained inventory levels by conducting regular stock checks and reporting discrepancies.
  • Implemented safety protocols to uphold a secure working environment for all staff.
  • Assisted in training new employees on proper pulling techniques and warehouse operations.
  • Monitored product quality during the pulling process to prevent errors or damage.
  • Utilized inventory management systems to track order progress and shipments effectively.
  • Kept work area clean at all times following proper sanitation protocols.
  • Worked collaboratively with team members to reach daily productivity goals set by management.
  • Inspected merchandise prior to loading onto pallets or into containers for shipping.
  • Reported any damaged or incorrect shipments immediately to management personnel.
  • Pulled products from shelves according to customer orders and placed them in designated areas for packing.
  • Adhered to all company policies regarding quality control standards throughout the pulling process.
  • Maintained accurate records of items pulled and shipped, utilizing computerized inventory systems.
  • Transported materials within the warehouse using hand trucks or other appropriate means.
  • Collaborated closely with other departments within the organization to ensure timely delivery of orders.
  • Provided assistance with packaging products for shipment when needed.
  • Performed regular cycle counts on stocked items to maintain inventory accuracy levels.
  • Performed light maintenance on machinery used during the pulling process as needed.
  • Verified product descriptions, quantities, and codes against order sheets to ensure accuracy of orders.
  • Participated in continuous improvement initiatives within the warehouse environment.
  • Monitored pullers' performance and provided feedback to enhance efficiency in the department.
  • Received, counted, sorted, wrapped, weighed, scanned and stored incoming goods in designated areas according to established procedures.
  • Attended training sessions regularly to stay up-to-date on new procedures related to pulling activities.
  • Organized stockroom shelves and ensured they were properly labeled with item numbers and descriptions.
  • Followed safety regulations while operating material handling equipment such as forklifts and pallet jacks.
  • Managed time effectively to complete tasks within set deadlines.
  • Utilized handheld devices to locate items in warehouse efficiently.
  • Operated manual and electric pallet jacks for material handling.
  • Communicated with supervisors regarding supply needs or issues.
  • Collaborated with shipping department to expedite urgent orders.
  • Implemented strategies to minimize errors in order picking.
  • Assisted in loading and unloading merchandise from delivery trucks.
  • Inspected products for damages and reported discrepancies to supervisor.
  • Accurately selected products from inventory based on order sheets.
  • Assisted in periodic inventory audits to verify stock levels.
  • Packed and labeled orders for shipping according to company standards.
  • Performed cycle counts on a regular basis to ensure accurate inventory records.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Verified client information and validated data before creating shipping paperwork and internal documents.
  • Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
  • Drove customer feedback to deliver information to management for corrective action.
  • Traced missing material and shipments through vendor and customer communications.
  • Informed customers by mail or telephone of unit prices, shipping dates, and anticipated delays.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Cook

IHOP
Houston
08.2020 - Current
  • Prepared a variety of breakfast dishes according to established recipes.
  • Maintained cleanliness and organization of the kitchen area during shifts.
  • Assisted in training new staff on food preparation techniques and safety protocols.
  • Operated kitchen equipment such as grills, fryers, and ovens efficiently.
  • Collaborated with team members to ensure timely meal service during peak hours.
  • Monitored food inventory levels and assisted in stock management processes.
  • Followed health and safety regulations to maintain a safe cooking environment.
  • Provided excellent customer service by addressing special dietary requests promptly.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Used standardized recipes and other instructions to prepare food.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Organized storage areas for efficient usage of space.
  • Carried pans and trays of food to and from work stations, stove, and refrigerator.
  • Managed portion control using correct utensils during preparation and plating.
  • Resolved customer complaints regarding food quality or services provided.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Set up and performed initial prep work for soups, sauces, and salads.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Monitored stock levels of food items and ordered more when necessary.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Ordered supplies as needed for the kitchen.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Set up work stations prior to opening to minimize prep time.
  • Checked completed orders for correct quantity and quality.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Distributed food to service staff for prompt delivery to customers.

Education

High School Diploma -

Instituto Politecnico
El Salvador
12-2015

Skills

  • Order fulfillment
  • Inventory management
  • Safety compliance
  • Quality control
  • Team collaboration
  • Process improvement
  • Time management
  • Attention to detail
  • Employee training
  • Efficient packing methods
  • Warehouse safety procedures
  • Material handling equipment
  • Quality control checks
  • Problem-solving
  • Professionalism
  • Order picking accuracy

Timeline

Dc puller

Brand Junkie
01.2022 - Current

Cook

IHOP
08.2020 - Current

High School Diploma -

Instituto Politecnico