Selena Guerra
San Antonio
Overview
7
7
years of professional experience
1
1
Certification
Work History
PCT Lead
Metropolitan Hospital
03.2024 - Current
- Monitored patient status closely while providing hands-on support for daily activities. Trained and mentored new staff on essential procedures and unit policies. Assisted with documentation of patient information, enhancing communication among healthcare providers. Performed routine medical procedures under RN supervision to uphold patient care standards.
Caregiver
Discovery Village
07.2022 - 01.2024
- Assisting with personal care: bathing and grooming, dressing, toileting, and exercise. Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands. General health care: overseeing medication and prescriptions usage, appointment reminders and administering medicine.
Customer Service Associate
Walgreens
11.2018 - 02.2022
- Progressed from cashier to manager within months through consistent performance and dedication.
- Executed roles as photo sales associate, beauty consultant, and designated hitter in pharmacy support.
- Ensured customer satisfaction with purchases and prescription services.
- Updated sales records to efficiently track coupon usage by customers.
- Maintained accurate inventory levels to prevent stock shortages.
- Led shifts on weekdays while managing operations during weekends.
- Collaborated with pharmacy staff to streamline service delivery and enhance efficiency.
Education
Basic - High school or equivalent
Richard King High School
Corpus Christi, TX01.2014
Skills
- Point of sale management
- Service delivery and sales
- Supervisory leadership
- Communication proficiency
- Customer satisfaction focus
- Shift coordination
- Experience in restaurants and childcare
- Cognitive care knowledge
Certification
- Driver's License
- BLS
- Bariatric
- Glucose
Timeline
PCT Lead
Metropolitan Hospital
03.2024 - Current
Caregiver
Discovery Village
07.2022 - 01.2024
Customer Service Associate
Walgreens
11.2018 - 02.2022
Basic - High school or equivalent
Richard King High School