Selena Hogan
GRIFFIN,GA
Summary
Experienced Grocery Manager with background in managing large-scale grocery operations. Possess strong skills in inventory management, staff supervision, and customer service. Known for improving store profitability through strategic planning and promotional campaigns. Strengths include leadership, problem-solving abilities, and commitment to quality service.
Overview
11
11
years of professional experience
Work History
Food and Consumables Coach
Walmart
Thomaston, GA
12.2025 - Current
- Coached Walmart associates on customer service and store policies.
- Trained Walmart team members on merchandising standards and zone coverage.
- Supervised merchandising standards across grocery displays and endcaps
- Monitored Walmart floor activity and redirected associates to support daily operations.
- Communicated daily tasks with store team and department associates
- Lead by example and took responsibility for all actions to drive culture of performance excellence.
- Coordinated receiving, backroom storage, and product rotation
- Trained associates on store safety and department procedures
Service Deli Manager
Walmart
Thomaston, GA
10.2021 - 12.2025
- Managed daily operations of the deli including staffing, scheduling, merchandising.
- Supervised deli team operations and daily service standards
- Supervised deli staff to enhance customer service experience.
- Trained employees on service, safety, and preparation tasks
- Managed food safety checks and sanitation routines
- Maintained fresh displays and organized product rotation
- Assisted customers with orders and special requests
- Monitored daily sales reports to identify trends and inform inventory decisions.
- Resolved customer complaints in a professional manner.
- Addressed employee performance issues promptly while providing feedback and coaching.
Stocking Associate
Walmart
Thomaston, GA
06.2017 - 10.2021
- Stocked grocery shelves with fresh, frozen, and packaged merchandise
- Rotated inventory using FIFO and expiration dates
- Checked product quality and removed damaged or expired items
- Organized backroom stock for efficient grocery store replenishment
- Loaded and unloaded deliveries from grocery store trucks
- Transported heavy merchandise within store using pallet jacks.
- Assisted customers with product location and item availability
Deli Clerk
Walmart
Thomaston, GA
06.2016 - 06.2017
- Assisted customers with product questions, orders, and deli selections.
- Prepared deli meats, cheeses, and salads for Walmart customer orders.
- Sliced meats and cheeses using Walmart deli equipment and safety procedures.
- Monitored product temperatures to ensure compliance with safety standards. and followed Walmart food safety standards.
- Provided assistance to customers with their product inquiries and deli selections. with product questions, orders, and deli selections.
- Stocked fresh products in Walmart deli cases and self-service displays.
- Rotated inventory and removed outdated items from Walmart deli displays.
Cashier
Walmart
Thomaston, GA
09.2015 - 06.2016
- Processed customer purchases at Walmart checkout lanes using registers and payment systems.
- Scanned merchandise and verified prices according to Walmart pricing procedures.
- Handled cash, credit, debit, and mobile payments with accuracy.
- Bagged merchandise and organized orders for customer pickup at Walmart.
- Greeted shoppers and provided friendly assistance at front-end registers.
- Resolved checkout questions and directed customers to Walmart departments.
- Supported self-checkout operations and assisted customers with scanning issues.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Southeastern High School
Detroit, MISkills
- Retail coaching
- Merchandising standards
- Zone coverage
- Food safety
- Team supervision
- Customer service
- Store operations
- Schedule coordination
Timeline
Food and Consumables Coach
Walmart
12.2025 - Current
Service Deli Manager
Walmart
10.2021 - 12.2025
Stocking Associate
Walmart
06.2017 - 10.2021
Deli Clerk
Walmart
06.2016 - 06.2017
Cashier
Walmart
09.2015 - 06.2016
Southeastern High School