Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Selena Kane

Summary

Performance-oriented Department Manager bringing over 10 years of experience in customer service settings. Self-motivated with clear focus on strengthening operations, good sales, and strategic approach to meeting profit targets.

Overview

9
9
years of professional experience

Work History

Department Manager

Walmart
Phoenix, AZ
02.2013 - 10.2020
  • Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
  • Rotated merchandise and displays to feature new products.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Sales Associate

Salon Centric
Scottsdale , AZ
11.2020 - 07.2021
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared cash deposits up to $1500 with zero discrepancies.

Assistant Manager

SalonCentric
Scottsdale, AZ
07.2021 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Smart Horizons
Florida
04.2022

Skills

  • Team Leadership
  • Sales expertise
  • Goals and Performance
  • Bilingual in Spanish translation

Timeline

Assistant Manager

SalonCentric
07.2021 - Current

Sales Associate

Salon Centric
11.2020 - 07.2021

Department Manager

Walmart
02.2013 - 10.2020

High School Diploma -

Smart Horizons