Performance-oriented Department Manager bringing over 10 years of experience in customer service settings. Self-motivated with clear focus on strengthening operations, good sales, and strategic approach to meeting profit targets.
Overview
9
9
years of professional experience
Work History
Department Manager
Walmart
Phoenix, AZ
02.2013 - 10.2020
Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
Rotated merchandise and displays to feature new products.
Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Sales Associate
Salon Centric
Scottsdale , AZ
11.2020 - 07.2021
Educated customers on promotions to enhance sales.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared cash deposits up to $1500 with zero discrepancies.
Assistant Manager
SalonCentric
Scottsdale, AZ
07.2021 - Current
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Directed promotion and brand loyalty efforts to build direct relationships with customers.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Mentored team members to enhance professional development and accountability in workplace.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.