Seleena Offutt
Madisonville,KY
Summary
Dynamic Pharmacy Technician with proven expertise at Walmart in medication dispensing and patient confidentiality. Skilled in problem-solving and workflow optimization, I effectively collaborated with healthcare professionals to enhance customer satisfaction and ensure compliance with regulations. Committed to maintaining high standards of drug safety and accuracy in all operations.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician
Walmart
Hanson, KY
01.2023 - 07.2023
- Assisted pharmacists in dispensing medications and verifying prescriptions for accuracy.
- Maintained inventory levels by receiving, storing, and organizing pharmaceuticals efficiently.
- Operated pharmacy software to process prescription orders and manage patient profiles.
- Educated customers on medication usage, side effects, and storage guidelines effectively.
- Collaborated with healthcare professionals to resolve prescription-related inquiries promptly.
- Ensured compliance with safety protocols and regulatory standards during daily operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Cashier
Walmart
Hanson, KY
09.2022 - 01.2023
- Processed customer transactions efficiently, ensuring accurate cash handling and balancing registers.
- Assisted customers with inquiries, providing product information and enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
- Handled returns and exchanges professionally, ensuring customer satisfaction while adhering to company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Hopkins County Schools Academy
Madisonville, KY05-2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Supply restocking
- Pharmacy ethics
- HIPAA
- Pharmacy and customer records management
- Labeling accuracy
- Drug safety
- Stocking shelves
- Healthcare regulations
- Medication labels
- Advanced math skills
- Compounding techniques
- Resolving customer issues
- Customer service
- Attention to detail
- Cash register operations
- Team coordination
- Creative thinking
Timeline
Pharmacy Technician
Walmart
01.2023 - 07.2023
Cashier
Walmart
09.2022 - 01.2023
High School Diploma -
Hopkins County Schools Academy