Selena Padilla
Houston,TX
Summary
Energetic and customer-oriented bartender, skilled in crafting a variety of cocktails and providing exceptional customer service. Proven ability to keep a cool head under pressure and create a welcoming atmosphere for guests. Looking to bring my mixology expertise and friendly demeanor to a dynamic team.
Overview
7
7
years of professional experience
Work History
Beverage Cart Attendant
Painted Desert Golf Club
02.2023 - 02.2024
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Established rapport with customers by providing friendly and attentive service.
Bartender
La Strega
04.2021 - 09.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bar Apprentice
Al Solito Posto
02.2021 - 07.2021
- Maintained a clean and organized bar area, adhering to health and safety regulations.
- Prepared garnishes, syrups, and other ingredients needed for specialty cocktails or mocktails throughout the shift.
- Assisted in creating seasonal cocktail menus that showcased innovative recipes while highlighting available ingredients.
- Collaborated with bartenders to ensure timely drink preparation and consistent quality.
- Assisted in inventory management for optimal stock levels and reduced waste.
Sales Associate
Costco
10.2016 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Redondo Shores High School
Redondo Beach, CA2012
Skills
- Reliability and punctuality
- Excellent customer service
- Safe Food Handling
- Cross-Selling and Upselling
- Computer Skills
- Relationship Building
- Organizing and Categorizing
- Multi-line phone proficiency
Timeline
Beverage Cart Attendant
Painted Desert Golf Club
02.2023 - 02.2024
Bartender
La Strega
04.2021 - 09.2022
Bar Apprentice
Al Solito Posto
02.2021 - 07.2021
Sales Associate
Costco
10.2016 - 08.2020
High School Diploma -
Redondo Shores High School
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