Selena Pena-Gomez
Olympia ,WA
Summary
As a dedicated Sales Associate at Old Navy, I excelled in enhancing store visual appeal and fostering customer loyalty through exceptional service. My adeptness in time management and problem-solving significantly contributed to efficient transaction handling and dispute resolution, embodying teamwork and collaboration. Skilled in customer service, I consistently prioritized client satisfaction and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Old Navy
Olympia, WA
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate Degree In Pre Nursing -
High School Diploma -
06.2023
Nursing Assistant Certification -
06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Certification
CPR certified
Nursing Assistant Certification
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Sales Associate - Old Navy
08.2022 - Current
South Puget Sound Community College - Associate Degree In Pre Nursing,
A G West Black Hills High School - High School Diploma ,
New Market Skills Center - Nursing Assistant Certification ,