Selena Ramirez
Flower Mound,TX
Summary
Administrative professional with proven success in fast-paced office environments. Expertise in clerical tasks and staff support, contributing to team efficiency. Recognized for reliability, punctuality, and productivity in independent work settings.
Overview
5
5
years of professional experience
Work History
Front Desk & Administrative Coordinator
National Roofing Partners
Coppell, TX
11.2024 - Current
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Executed daily bank deposits and supported service invoicing and collections as backup.
- Assisted in budgeting processes by tracking expenses and projecting project costs accurately.
- Implemented digital filing system, increasing accessibility of important project documents.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to the appropriate department.
- Reduced email response time, prioritizing urgent communications and delegating tasks effectively.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Managed communication between vendors and clients, ensuring accurate information dissemination.
Administrative Assistant
The Colony High School
The Colony, TX
08.2023 - 05.2024
- Assisted in the preparation of reports and presentations, contributing to effective communication within the administration.
- Collaborated with faculty to organize events, enhancing community engagement and school visibility.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Handled financial transactions, including payment processing and receipt issuance.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed scheduling and appointment setting for administrative staff, students, and parents enhancing time management efficiency.
Office Clerk
Castle Hills Elementary
Lewisville, TX
08.2022 - 05.2023
- Monitored front entrance to ensure safety of students and staff, managing visitor check-ins with secure system.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Coordinated communication between teachers, parents, and administration.
- Assisted in scheduling meetings and managing school calendars.
Shift Lead
Jersey Mike's Subs
Flower Mound, TX
10.2020 - 08.2022
- Supervised team of 6-10 employees on operations, to ensure adherence to food safety and quality standards.
- Monitored cash handling procedures to ensure accuracy in transactions and reporting.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Completed store opening and closing procedures and balanced tills.
- Resolved conflicts between employees to maintain positive and productive work environments
- Trained new staff on sandwich preparation techniques and customer service protocols.
- Managed inventory levels and ordered supplies to maintain optimal stock availability.
- Resolved customer issues promptly, enhancing overall guest satisfaction and experience.
Education
High School Diploma -
Flower Mound High School
Flower Mound, TX06-2016
Skills
Calendar and schedule coordination
Microsoft Office Suite
Meeting logistics and documentation
Data entry and reporting
Supply chain management
Professional communication
Multi-tasking abilities
Office support functions
Vendor management
Internal systems administration
Timeline
Front Desk & Administrative Coordinator
National Roofing Partners
11.2024 - Current
Administrative Assistant
The Colony High School
08.2023 - 05.2024
Office Clerk
Castle Hills Elementary
08.2022 - 05.2023
Shift Lead
Jersey Mike's Subs
10.2020 - 08.2022
High School Diploma -
Flower Mound High School