Selena Solache
Neuroscience Institute of Houston
Humble,TX
1
Language
1
year of professional experience
Medical Receptionist with proven expertise at the Neuroscience Institute of Houston, enhancing appointment flow and patient satisfaction. Skilled in insurance verification and EMR management, I excel in fostering effective communication between patients and providers, ensuring compliance and data integrity while delivering exceptional customer service.
Work History
Medical Receptionist
1 Year 2 Months- Supported patient scheduling through electronic health record systems to improve appointment flow.
- Helped manage front desk operations and guided smooth patient check-in and check-out processes.
- Coordinated communication between patients and healthcare providers to support timely information exchange.
- Maintained accurate patient records to strengthen data integrity and compliance standards.
- Collected patient co-pays
- Verify insurance and do authorization
Education
High School Diploma
Skills
Front desk operations
Telephone etiquette
Appointment scheduling
Medical terminology
Patient registration
Microsoft office
HIPAA compliance
Insurance verification
Payment collection
Reminder calls
Records management
EMR / EHR
Referral verification
Medical charting
Documentation
Co-payment collection
Customer service
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Neuroscience Institute of Houston
08.2025 - CurrentRead More
Summercreek High School
High School Diploma
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