Selena Velasquez
Rocklin,CA
Summary
Dynamic and results-oriented professional with a proven track record at Pure by Seli, enhancing salon revenue through expert lash care and upselling services. Skilled in advanced lash techniques and relationship building, adept at creating repeat business by delivering exceptional customer service. Excel in teamwork and collaboration, ensuring a seamless and professional client experience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Lash Artist
Pure by Seli
Sacramento, CA
11.2020 - Current
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
Assistant
International Trees Experts
San Jose, CA
08.2022 - 07.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Hotel Front Desk Clerk
Holiday Inn Express Hotel
Fremont, CA
03.2020 - 08.2022
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Hotel Front Desk Agent
Candlewood Suites Hotel
Santa Clara, CA
08.2017 - 02.2020
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained strong relationships with guests, addressing concerns promptly and effectively to ensure repeat business.
- Collected room deposits, fees, and payments.
- Handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
Education
Diploma -
San Jose High School
San Jose, CASkills
- Social Media Marketing
- Classic Lash Extensions
- Volume Lash Extensions
- Allergy awareness
- Professionalism and Etiquette
- Advanced Lash Techniques
- Product Sales
- Product Knowledge
- Relationship Building
- Workspace Organization
- Tool, Equipment, and Surface Sanitizing
- Relationship building and management
- Networking expertise
- Schedule Management
- Social skills
- Clear Communication
- Payment Processing
- Desktop and Laptop Computers
- Teamwork and Collaboration
Timeline
Assistant
International Trees Experts
08.2022 - 07.2024
Lash Artist
Pure by Seli
11.2020 - Current
Hotel Front Desk Clerk
Holiday Inn Express Hotel
03.2020 - 08.2022
Hotel Front Desk Agent
Candlewood Suites Hotel
08.2017 - 02.2020
Diploma -
San Jose High School