SELENA WADE
Upper Marlboro,MD
Summary
A team player seeking to join a people oriented organization where skills and varied experience will be utilized in a safe, efficient and on time manner by providing the highest quality of safety and customer service to colleagues and clients everyday.
Billing and coding professional with proven ability to navigate complex medical records and insurance claims. Expertise in CPT, ICD-10, and HCPCS coding with strong focus on accuracy and compliance. Known for effective teamwork, adaptability, and results-driven approach. Adept at ensuring seamless collaboration across departments to meet organizational goals.
Overview
20
20
years of professional experience
Work History
Bus Operator
Montgomery County Transit / Ride On
03.2025 - Current
- Operated transit buses efficiently, ensuring timely service and passenger safety.
- Monitored vehicle performance and conducted routine inspections to maintain operational readiness.
- Assisted passengers with disabilities, providing necessary support for safe boarding and disembarkation.
- Implemented safety protocols, reducing incidents through proactive risk management strategies.
Bus Operator/Driver
DC Circulator RATP DEV
08.2022 - 12.2024
- Performed interior and exterior pre-trip inspections to check for mechanical or body damage to ensure passenger safety.
- Maintained comprehensive knowledge of local traffic regulations and safety protocols.
- Operated multi-stop transit routes ensuring timely and safe passenger transport.
- Monitored real-time traffic conditions, adapting routes to minimize delays for passengers.
Bus Operator
Washington Metropolitan Area Transit Authority
04.2021 - 07.2022
- Safely transported passengers to and from destinations in a timely manner
- Provided passengers with excellent customer service and general knowledge about bus routes, attractions and the area if possible
- Assisted disabled passengers while utilizing the wheelchair lift and safety equipment properly
- Performed interior and exterior pre trip inspections to check for mechanical or body damage to ensure passenger safety
- Reported any delays, detours, incidents and accidents to the command center.
Package Handler/Sorter
United Parcel Service (UPS)
09.2016 - 04.2021
- Operated package sorting machinery to ensure efficient processing of inbound and outbound shipments.
- Maintained safety standards by adhering to protocols for handling hazardous materials and heavy lifting.
- Collaborated with team members to optimize workflow and reduce package processing times.
- Trained new employees on operational procedures and safety practices, fostering a productive work environment.
Revenue Management Specialist
Retina Group of Washington
08.2014 - 12.2020
- Processed and submitted insurance claims, ensuring accuracy and compliance with regulations.
- Audited billing statements to identify discrepancies and implement corrective actions.
- Conducted monthly reviews of aging report data, prioritizing high-dollar accounts for prompt resolution efforts.
- Managed appeals process for denied claims, proficiently providing supporting documentation to successfully overturn denial decisions in many cases.
Patient Care Coordinator
Medstar Medical Group of SuitlSuitand
03.2009 - 07.2012
- Managed patient intake processes, ensuring accurate documentation and streamlined workflows.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Health Information Management Specialist
MedStar Georgetown University Hospital
05.2006 - 03.2009
- Implemented electronic health record (EHR) solutions, enhancing patient data accessibility and security protocols.
- Conducted audits of medical records for accuracy, identifying discrepancies and implementing corrective actions effectively.
- Charge entry of same-day surgery charts.
- Processed birth and death certificates.
- Indexed 500 pages of patient health information per day, converting paper files to EHR.
Education
Health Information - Health Information Technology
Rasmussen College
Eden Prairie, MinnesotaGeneral Studies - undefined
Eastern Senior High School
Washington06.1995
No Degree - Professional Certification in Medical Office Admin
ACT College
Roslyn, VANo Degree - Certified Nursing Assistant
A.B.C. Training
Silver Spring, MDSkills
- Customer service
- Data entry
- Medical terminology
- Verbal and written communication
- Medical claims submission
- Multitasking and organization
- Electronic claims
- ICD-10 coding
- Proficiency in Microsoft Office Suite
▪ Modernizing Medicine – EMA ▪ Allscripts – Practice Management System
▪ SRS
▪ Payer Path
▪ HCIT
▪ Meditech
▪ Soft Med
▪ Invissions
▪ Azyxxi
▪ BayScribe
▪ Iprob
▪ PCN Health Network
▪ Lytec Health Network
▪ McKesson Document Imaging
Timeline
Bus Operator
Montgomery County Transit / Ride On
03.2025 - Current
Bus Operator/Driver
DC Circulator RATP DEV
08.2022 - 12.2024
Bus Operator
Washington Metropolitan Area Transit Authority
04.2021 - 07.2022
Package Handler/Sorter
United Parcel Service (UPS)
09.2016 - 04.2021
Revenue Management Specialist
Retina Group of Washington
08.2014 - 12.2020
Patient Care Coordinator
Medstar Medical Group of SuitlSuitand
03.2009 - 07.2012
Health Information Management Specialist
MedStar Georgetown University Hospital
05.2006 - 03.2009
General Studies - undefined
Eastern Senior High School
Health Information - Health Information Technology
Rasmussen College
No Degree - Professional Certification in Medical Office Admin
ACT College
No Degree - Certified Nursing Assistant
A.B.C. Training