Selene Cardoza
Brownsville,TX
Summary
Professional in property management with strong background in tenant relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues.
Overview
20
20
years of professional experience
Work History
Assistant Property Manager
Aspen Management
Brownsville, TX
04.2023 - Current
- Facilitated tenant screenings and lease signings, ensuring compliance with company policies.
- Managed property marketing efforts, enhancing visibility through social media and community outreach.
- Conducted regular property inspections to maintain high standards of safety and aesthetics.
- Developed strong relationships with prospective tenants, addressing inquiries and providing property tours.
- Greeted clients, showed apartments, and prepared leases.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Utilized property management software to track leasing activity and tenant information, improving data accuracy and accessibility.
- Managed tenant communications and resolved issues to enhance resident satisfaction.
- Coordinated property maintenance requests with vendors to ensure timely completion of services.
Personal Shopper
Walmart
Brownsville, TX
10.2020 - 03.2023
- Fulfilled customer orders, locating preparing, and packaging merchandise.
- Ensured the accuracy of orders prior to pick up; making appropriate product substitutions.
- Consulted with customers as needed to ensure satisfaction.
- Followed up on out-of-stock merchandise.
- Made sure associates were working in a timely manner and being able to locate merchandise on salesfloor.
Front End Supervisor
Walmart
Brownsville, TX
06.2006 - 08.2020
- Actively managed workflow on the front end, manage customer flow, report performance to management.
- Supervised associates, evaluated performance, and worked with management on disciplinary issues.
- Followed and complied with established procedures, including weights and measures, health and sanitation and adhere to safe work practices.
- Authorized register functions including post voids, returns and associates discounts.
- Assisted in training of new team members, utilizing learning checklists and training materials.
- Opened and closed department according to established procedures.
- Responsible for cash handling procedures.
- Established and maintain a positive work environment that supported a high team member morale.
Education
HS Diploma -
Lopez High School
Brownsville, TX06.2005
Skills
- Microsoft Word
- Customer Service
- Leadership Skills
- Problem Resolution
- Bilingual
- Organization Skills
- Detail Oriented
- Time management
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Property tours and inspections
Summary of Qualifications
- Ambitious, responsible, efficient, and flexible employee
- Strong skills in organizing, workflow, ideas, materials, and prioritization
- Bilingual (English and Spanish)
- Chosen as a target example for other reps during trainings.
Languages
Spanish
Native or Bilingual
Timeline
Assistant Property Manager
Aspen Management
04.2023 - Current
Personal Shopper
Walmart
10.2020 - 03.2023
Front End Supervisor
Walmart
06.2006 - 08.2020
HS Diploma -
Lopez High School