Selene Gonzalez
Waterford
Summary
Motivated and organized professional administrative assistant with excellent communication, clerical, and multitasking skills. Experienced working in school-related leadership roles and providing professional support to students, staff, and families. Committed to providing excellent administrative and organizational support.
Overview
9
9
years of professional experience
Work History
Bookkeeper/Administrative Assistant
Gonzalez Welding
Waterford, MI
09.2017 - Current
- Managed accounts payable and receivable, ensuring timely processing of invoices.
- Reconciled bank statements with company records to maintain financial accuracy.
- Generated detailed financial reports to support management decision-making.
- Assisting with tax compliance by ensuring records are accurate and submitted on time.
- Coordinated daily email correspondence for company, prioritizing urgent client inquiries.
Customer Service Representative
Proctor
Troy, MI
02.2017 - 06.2017
- Resolved customer inquiries regarding policy details and claims processes.
- Assisted clients in understanding coverage options and benefits effectively.
- Documented customer interactions accurately to ensure compliance with regulations.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Documented customer interactions and transactions for accurate, up-to-date records.
Education
Associate of Science -
Oakland Community College
Auburn Hills 05-2018
Associate of Science - Business Management
Oakland Community College
Auburn Hills, MI05-2018
Skills
- Bookkeeping
- Accounts receivable
- Accounting and bookkeeping
- Quickbooks
- Exceptional organization
- Customer relations
- Tax preparation
Languages
Spanish
Native or Bilingual
Timeline
Bookkeeper/Administrative Assistant
Gonzalez Welding
09.2017 - Current
Customer Service Representative
Proctor
02.2017 - 06.2017
Associate of Science -
Oakland Community College
Associate of Science - Business Management
Oakland Community College