Selene Huerta
Henderson
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
A lead-by-example manager successful at motivating and building positive team dynamics to accomplish all team and company goals.
Overview
9
9
years of professional experience
Work History
Cage Shift Manager
Sunset Station
07.2018 - Current
- Assumed the role of Cage Manager in their absence.
- Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
- Assist the Casinos Departments with their daily cash transactional needs.
- Reconciled daily summaries of transactions to balance and maintain accurate account of casino assets.
- Addressed Guest concerns head-on to maintain smooth and professional operations.
- Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Ensure proper procedures are followed for collection of debt.
Cage Shift Manager
Fiesta Henderson Hotel & Casino
02.2016 - 07.2018
- Coordinated staff schedules, rotations and breaks.
- Ensure policies and procedures were followed.
- Evaluate Team Members' performance.
- Secured Casino assets.
Cage Supervisor
Fiesta Henderson Hotel & Casino
12.2014 - 02.2016
- Ensure policies and procedures are followed.
- Train new hires.
- Assist Team Members and Management in their daily duties.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV07.2000
Skills
- Customer Service Quality
- Departmental Relationships
- Bilingual expertise in both Spanish and English
- Gaming Regulations and Credit expertise
- Swift Decision Making
- Team/Trust Building
- Conflict Resolution
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Cage Shift Manager
Sunset Station
07.2018 - Current
Cage Shift Manager
Fiesta Henderson Hotel & Casino
02.2016 - 07.2018
Cage Supervisor
Fiesta Henderson Hotel & Casino
12.2014 - 02.2016
High School Diploma -
Las Vegas High School