Selene Shepard
Stow
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to enhance guest satisfaction through personalized service and effective multitasking in high-volume settings. Skilled in cash handling and training new hires, ensuring adherence to cleanliness standards and service excellence.
Experienced with assisting in imaging processes and supporting efficient medical imaging operations. Utilizes strong organizational skills to ensure smooth preparation and handling of imaging materials. Knowledge of maintaining precise records and delivering excellent patient care.
Although I was in that job such a small amount of time it really did give me life lessons with working with others at such a real life job. I love the work aspect and meeting new people and trying to learn more. I want to be the best I can and helpful to anyone that would let me.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Radiology Imaging Associate
Cleveland Clinic Akron General
05.2025 - 09.2025
- I made sure all the Radiologist that needed to speak to a Doctor could do so easily.
- Maintained accurate records of imaging studies and patient interactions in electronic health systems.
- Collaborated with radiologists to optimize imaging protocols and improve diagnostic
- I got to be very familiar with Epic and Sino and all the sites to use so it would help me better understand in the future.
- Implemented quality control measures to ensure compliance with industry standards and regulations.
- Troubleshot complex image processing issues, applying creative solutions to achieve desired results.
- Performed quality assurance checks on all completed projects, ensuring that they met or exceeded client expectations.
Server
Jerzee's Sports Bar and Grill
05.2020 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate Of Applied Science - Radiology
University of Akron
Akron, OHSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- High volume dining
- Service prioritization
- Multitasking and organization
- Upselling techniques
- Server training
- Take-out service
- Anatomy
- Patient care techniques
- Compassionate patient care
- Nursing staff communication
Education
true
Timeline
Radiology Imaging Associate
Cleveland Clinic Akron General
05.2025 - 09.2025
Server
Texas Roadhouse
10.2022 - Current
Server
Jerzee's Sports Bar and Grill
05.2020 - 09.2022
Associate Of Applied Science - Radiology
University of Akron