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Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seleydi Jimenez

Thomasville,NC

Languages

Spanish
Native or Bilingual

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician In Training

A1 Pharmacy
Lexington , NC
06.2020 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured, and compounded medications following standard procedures.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Collected co-payments or full payments from customers.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Restocked automated medication dispensing equipment.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.

COVID-19 Tester

A1 Pharmacy
Lexington , NC
06.2020 - Current
  • Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
  • Reported positive and negative response cases according to established protocols and reporting mandates.
  • Set up, maintained and verified sterility of lab equipment and tools.

Cashier/ Assistant Manager

Eleven
Charlotte, NC
08.2017 - 02.2020
  • Greets customers and provides warm welcome
  • Maintains general appearance and cleanliness of store
  • Counts money for shift and logs information into daily reports
  • Trusted with money and bank deposits
  • Developed strong customer relationships to enhance service and resolve customer issues
  • Assist customers by providing friendly, informative and timely service
  • Verifies age of customers when selling lottery, alcohol and tobacco products
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Upsells and promotes products

Sandwich Artist

Subway
Charlotte, NC
03.2016 - 06.2017
  • Provided great customer service, interacting with customers while taking orders and making sandwiches
  • Stored food in designated containers and storage areas to prevent spoilage and cross-contamination
  • Cleaned and sanitized work area, dishes, and utensils
  • Trusted to open and close store depending on shift
  • Trusted with money and bank deposits
  • Helped train new employees
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

Dental Assistant Certification - Dental Assisting

Penn Foster Career School
Scranton, PA
03.2023

HS Diploma -

Myers Park High School
Charlotte, NC
06.2016

Skills

  • over 7years of customer service experience
  • Prescription Filling and Labeling
  • Equipment Cleaning and Maintenance
  • Organization and Prioritization
  • Dispensing Medications
  • Answering and Routing Calls
  • Cash Register Operation
  • Pharmaceutical Sales and Services
  • Assisting Pharmacists
  • Stocking Shelves
  • Drug Inventory Management
  • Prescription Preparation
  • FDA Drug Safety Guidelines
  • Order and Refund Processing
  • Building Customer Trust and Loyalty
  • POS Systems and Ordering Platforms

Timeline

Pharmacy Technician In Training

A1 Pharmacy
06.2020 - Current

COVID-19 Tester

A1 Pharmacy
06.2020 - Current

Cashier/ Assistant Manager

Eleven
08.2017 - 02.2020

Sandwich Artist

Subway
03.2016 - 06.2017

Dental Assistant Certification - Dental Assisting

Penn Foster Career School

HS Diploma -

Myers Park High School

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Seleydi Jimenez