Overview
Work History
Education
Skills
Accomplishments
Passions
Careerinterest
Timeline
Generic

Selhattin Varli

Ankeny

Overview

9
9
years of professional experience

Work History

Co-Owner

Ponchik LLC
08.2024 - Current
  • Established foundational processes for business operations
  • Conducted target market research to scope out industry competition and identify advantageous trends
  • Developed key operational initiatives to drive and maintain substantial business growth
  • Networked with other businesses and customers to increase sales opportunities and contacts.

Driver

Uber
10.2023 - Current
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift
  • Kept detailed mileage and fuel reports to track overall fuel costs
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs
  • Delivered goods and products to customer on time and in excellent condition.

Sales Assistant

Sugar Life
07.2023 - 09.2023
  • Assisted customers with prompt and polite support in-person and via telephone
  • Helped customers locate products and checked store system for merchandise at other sites
  • Fielded customer questions to share information about products, availability, and pricing.

Customer Service Manager

Getir
08.2020 - 06.2022
  • Followed through with client requests to resolve problems
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.

Team Leader

IKEA
01.2019 - 06.2020
  • Assisted in recruitment to build team of top performers
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Accounting Specialist

Metro tourism
01.2016 - 01.2019
  • Input financial data and produced reports using NetBus
  • Contacted customers to immediately find resolutions for escalated issues.

Education

Truck Trailer Pro CDL School
Dayton, OH
10-2024

Bachelor of Science - Faculty of Sports

Nisantasi University
05.2024

High school diploma - undefined

School or University
06.2018

Skills

  • Training and mentoring
  • Sales proficiency
  • Support case resolution
  • Training and coaching
  • Staffing coordination
  • Complaint resolution
  • Metric tracking
  • Commercial driving
  • Transportation safety
  • Auto delivery

Accomplishments

  • Supervised team of 30 staff members.
  • First Place in Seabot Tournament in Istanbul
  • Second Place in Turkey Inter-University Futsal Tournament

Passions

  • Driving
  • Fitness

Careerinterest

I am passionate about enhancing and optimizing the logistics and transportation industry, particularly in automobile transportation. My goal is to leverage my entrepreneurial experience and insights to drive efficient, customer-focused services, fostering growth and innovation in the transportation sector. I am motivated to develop sustainable and reliable solutions to meet the demands of modern logistics and continuously improve operational workflows

Timeline

Co-Owner

Ponchik LLC
08.2024 - Current

Driver

Uber
10.2023 - Current

Sales Assistant

Sugar Life
07.2023 - 09.2023

Customer Service Manager

Getir
08.2020 - 06.2022

Team Leader

IKEA
01.2019 - 06.2020

Accounting Specialist

Metro tourism
01.2016 - 01.2019

High school diploma - undefined

School or University

Truck Trailer Pro CDL School

Bachelor of Science - Faculty of Sports

Nisantasi University

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Selhattin Varli