Selin Francis
Phoenix,AZ
Summary
Bar manager and bartender with experience leading service, training staff, and supporting busy bar and event operations. Known for building cocktail programs, managing inventory, and keeping service efficient while maintaining guest satisfaction, cost control, and a professional team environment.
Overview
9
9
years of professional experience
Work History
Bar Manager
First & Last Restaurant & Bar
Phoenix, Arizona
02.2025 - 10.2026
- Tracked inventory levels and ordered liquor, beer, and supplies to maintain optimal stock levels.
- Reorganized bar stations to enhance service flow and improve customer experience.
- Supported bar operations for restaurant and bar service.
- Reviewed monthly sales reports to identify growth opportunities and implement actionable improvements.
- Analyzed financial data such as costs associated with labor efficiency, waste reduction and cost control initiatives.
- Enhanced menu offerings by integrating fresh, local produce and seasonal items. with seasonal ingredients from local suppliers.
Bar Manager/Bartender
Lovecraft
Phoenix, AZ
10.2022 - 02.2025
- Developed, maintained, and streamlined the cocktail program to meet customer preferences, while optimizing profitability and creativity.
- Managed bar staff and trained new hires to enhance service quality and teamwork.
- Coordinated planning and execution of private events, including weddings, anniversaries, and company parties, ensuring client satisfaction and seamless operations.
- Prepared and maintained advanced bar prep, including citrates, fresh syrups, dehydrated garnishes, and batched cocktails, to support efficient service during peak hours.
- Successfully made upwards of two hundred craft cocktails per night during peak season, while maintaining bar tickets under 9 minutes.
Bar Lead
Creek Patio Grill
Phoenix, AZ
05.2021 - 10.2022
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Cultivated positive relationships with guests, coworkers, and management to facilitate a positive environment, leading to patron loyalty.
Bartender/Server
Chilis's Bar and Grill
Phoenix, AZ
01.2019 - 05.2021
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
Assistant Manager
Wildflower Bread Company
Flagstaff, Arizona
12.2017 - 01.2019
- Supervised daily operations including scheduling shifts, assigning duties.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Education
Skylight Mentorship Program
Phoenix, AZ05-2024
Bachelor of Science - Psychology
Northern Arizona University
Flagstaff, AZ05-2022
Skills
- Customer service
- Critical thinking
- Concise communication
- Time management
- Organization
- Team collaboration
- Efficiency
- Leadership
- Reliability
- Integrity
Timeline
Bar Manager
First & Last Restaurant & Bar
02.2025 - 10.2026
Bar Manager/Bartender
Lovecraft
10.2022 - 02.2025
Bar Lead
Creek Patio Grill
05.2021 - 10.2022
Bartender/Server
Chilis's Bar and Grill
01.2019 - 05.2021
Assistant Manager
Wildflower Bread Company
12.2017 - 01.2019
Skylight Mentorship Program
Bachelor of Science - Psychology
Northern Arizona University