Selina Bolton
Hattiesburg,MS
Summary
Dynamic healthcare professional with extensive experience at Forrest General Hospital, excelling in patient scheduling and communication. Proven ability to enhance service delivery and maintain HIPAA compliance. Strong organizational skills complemented by effective training of new staff, ensuring operational excellence and patient data confidentiality. Committed to optimizing patient care and clinic workflow.
Overview
32
32
years of professional experience
Work History
Unit Secretary
Forrest General Hospital
12.2014 - Current
- Managed patient scheduling and appointments, optimizing clinic workflow and reducing wait times.
- Coordinated communication between medical staff and patients, enhancing overall service delivery.
- Maintained accurate electronic health records, ensuring compliance with healthcare regulations.
- Assisted in the onboarding of new administrative staff, providing training on operational procedures.
Nursing Assistant
Forrest General Hospital
05.1997 - 12.2014
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas to promote hygiene.
- Collaborated with healthcare team to implement patient care plans effectively.
Dietary Aide
Forrest General Hospital
03.1994 - 05.1997
- Assisted in meal preparation and distribution for patients following dietary guidelines.
- Collaborated with nutrition staff to ensure accurate food service delivery.
- Maintained cleanliness and organization of kitchen and dining areas to meet health standards.
- Trained new staff on food safety practices and operational procedures.
Education
High School Diploma -
Hattiesburg High School
Hattiesburg, MSSkills
- Incoming call reception
- Customer service
- Strong organization
- Telephone reception
- HIPAA compliance
- Patient chart maintenance
- Unit secretary training
- Patient data confidentiality
Timeline
Unit Secretary
Forrest General Hospital
12.2014 - Current
Nursing Assistant
Forrest General Hospital
05.1997 - 12.2014
Dietary Aide
Forrest General Hospital
03.1994 - 05.1997
High School Diploma -
Hattiesburg High School