- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Horseback Riding
- I like working with my hands and fixing things
- Strategy Games
- Passionate about balancing physical health with mental and emotional wellness
- Animal Welfare Advocacy
Selina Flowers
Foley,AL
Summary
Insurance Adjuster with extensive experience at Pilot Catastrophe Services Inc. Skilled in claims evaluation and damage assessment, I excel in resolving disputes and training teams. Recognized for my attention to detail and problem-solving abilities, I effectively negotiate settlements and ensure accurate claim processing in high-pressure environments.
Experienced with assessing and processing catastrophe-related claims to ensure accurate settlements. Utilizes deep knowledge of policy terms and damage evaluation to manage high volumes of complex cases. Track record of maintaining strong client relationships and negotiating fair outcomes.
Overview
5
5
years of professional experience
Work History
Catastrophe Insurance Adjuster
Pilot Catastrophe Services Inc.
08.2020 - 11.2025
- Evaluated complex insurance claims resulting from catastrophic events to determine coverage and settlement amounts.
- Conducted thorough inspections of damaged properties, documenting findings for accurate claim processing.
- Collaborated with policyholders to explain claims processes and resolve disputes effectively.
- Trained junior adjusters on best practices in claim evaluations and customer service techniques.
Education
High School Diploma -
Aspen University
10-2014
Skills
- Claims evaluation
- Estimating costs
- Damage assessment
- Property inspection
- Policy interpretation
- Customer service
- Problem-solving
- Highly motivated
- Attention to detail
- Claims investigation
- Active listening
- Team collaboration
- Critical thinking
- Verbal and written communication
- Decision-making
- Claims processing
- Advanced computer skills
- Settlement negotiation
- Claims file documentation
- Teamwork and collaboration
- Time management
- Customer service and support
- Team leadership
- Decision-making skills
- Adaptability and flexibility
- Workload prioritization
Interests
Timeline
Catastrophe Insurance Adjuster
Pilot Catastrophe Services Inc.
08.2020 - 11.2025
High School Diploma -
Aspen University