Selina Gardner
Whittier,CA
Summary
Driven Patient Care Rep with a proven track record at Providence Medical Institute, adept in medical records management and delivering patient-focused care. Excelled in insurance verification and EMR/EHR, enhancing organizational efficiency by 30%. Renowned for exceptional multitasking ability and strong communication skills, consistently ensuring seamless patient and physician support.
Overview
15
15
years of professional experience
Work History
Patient Care Rep
Providence Medical Institute
Manhattan Beach, CA
08.2009 - 03.2024
Verify Insurance, answer multi phone lines, check patients in/out, collect co-pays, count petty cash, assist with electronic medical records, assist Dr when needed.
Education
Dipolma - Medical Assistant
Bryman College
Gardena, CA06.2003
Diploma
Westchester High School
Westchester, CA06.1999
Skills
Documentation
Medical Records Management
Nursing background
Quality assurance
Patient chart maintenance
Patient-focused care
Care Planning
Insurance coverage verification
Organizational standards
Verbal and written communication
Medical terminology
EMR / EHR
Medical terminology knowledge
Scheduling
Organizational skills
Patient Scheduling
Appointment scheduling and confirmation
Multitasking ability
Decision making
Payment collection
Patient information verification
Medical office administration
Interpreting physician orders
Timeline
Patient Care Rep
Providence Medical Institute
08.2009 - 03.2024
Dipolma - Medical Assistant
Bryman College
Diploma
Westchester High School