ASHA R. SELLS
Merrillville,IN
Summary
Detail-oriented with exceptional communication and project management skills. Posses the ability to handle multiple tasks effectively and efficiently in fast-paced environments. Takes proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Epic Support Specialist
Powers Health
East Chicago, IN
01.2025 - Current
- Navigate through the EPIC electronic medical record system
- Train and teach newly hired registration representatives within the organization
- Navigate and educate registration representative on office workflows
Registration Representative
Powers Health
East Chicago, IN
01.2023 - 01.2025
- Schedules medical procedures and services
- Performs pre admission, registration and discharge
- Verifying patient’s insurance
- Navigating EPIC system
Liability Claims Adjuster
Allstate Insurance Co
Hybrid
01.2022 - 01.2023
- Negotiated liability exposures and subrogate claimant carriers on behalf of policyholders.
- Resolved hundreds of bodily injury claims, assisting to meet and exceed office goal severities.
- Educated and informed the insured on their policy and the claims process, personally yielding higher customer service than targeted by company goals.
- Organized and prioritized time sensitive projects and claims, including total loss vehicle claims and catastrophe claims.
Case Coordinator
Regional Mental Health
Merrillville, IN
01.2021 - 01.2021
- Coordinated, documented and reported to the Department of Child Services:
- In home services
- Assess the child/parent/family resulting in an appropriate service/treatment plan that is based on the assessed need
- Transports clients to and from appointments, court hearings and miscellaneous shopping trips
- Communicates weekly with multiple community providers
- Provides referrals for social/community services for clients in need
Family Support Specialist
Mental Health America
Hammond, IN
01.2016 - 01.2021
- Planned and conducted home visits using evidence-based curriculum to a diverse population of families to assist in setting and achieving goals, child development, and bonding activities
- Administered clinical tools to assess child development and mental health, implemented interventions, and successfully connected families to appropriate community resources
- Promoted child well checks, healthy feeding practices, and documented immunizations using CDC charts
- Managed multiple cases, files, and home visit notes while maintaining a home visit completion rate above state requirements
- Implemented motivational interviewing skills to assess risk factors for child abuse and neglect, substance use, intimate partner violence, etc in a culturally sensitive and trauma informed manner
- Created transition plans with families who graduated from the program or moved out of service area
- Reported Child Abuse and/or Neglect to DCS when appropriate
Secretarial and Office Assistant
St. John Baptist Church
Gary, IN
01.2016 - 01.2016
- Produced the monthly newsletter, Sunday Bulletins, Church calendar
- Read and routed incoming mail
- Accepted payments such as tithes, offering and various church fundraisers
- Documented member attendance into excel spreadsheets
- Recorded information for Weddings and Baptisms
Education
Bachelor of Science - Applied Health Sciences, Public Health
Indiana State University
Terre Haute, IN01.2016
Core 40 Diploma -
Hobart High School
Hobart, IN01.2012
COLLEGE CREDIT - Introduction to Health Careers
Ivy Tech Community College
Gary, IN01.2012
Skills
- Navigating EPIC System
- Multitasking
- Crisis Counseling Experience
- 6 years of Data Entry
- 4 years of Case Management
- Experience navigating salesforce
- Knowledge of Medical Terminology
- Administrative Office and Clerical Experience
- 1 year Discharge planning
- Microsoft Office Suite experience
- Call center experience
Timeline
Epic Support Specialist
Powers Health
01.2025 - Current
Registration Representative
Powers Health
01.2023 - 01.2025
Liability Claims Adjuster
Allstate Insurance Co
01.2022 - 01.2023
Case Coordinator
Regional Mental Health
01.2021 - 01.2021
Family Support Specialist
Mental Health America
01.2016 - 01.2021
Secretarial and Office Assistant
St. John Baptist Church
01.2016 - 01.2016
Bachelor of Science - Applied Health Sciences, Public Health
Indiana State University
Core 40 Diploma -
Hobart High School
COLLEGE CREDIT - Introduction to Health Careers
Ivy Tech Community College