Selma Calderon
Dickinson ,TX
Summary
Resourceful Shift Supervisor known for high productivity and efficient task completion. Skilled in team leadership, inventory management, and customer service excellence. Excels at communication, problem-solving, and adaptability, ensuring smooth operations and positive work environments. Committed to fostering teamwork and meeting operational goals with integrity and reliability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Kemah, TX
12.2020 - Current
- Monitored staff performance to ensure that quality standards were met.
- Conducted a weekly inventory of supplies, equipment, and food items.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash-handling duties, such as counting money, balancing registers, and preparing bank deposits.
- Provided feedback to employees regarding their performance to improve productivity.
- Assisted customers with product selection when needed.
- Addressed any issues that arose during the shift in a proactive manner.
Hostess Trainer
La Brisas Mexican Bar & Grill
League City, TX
05.2020 - 12.2020
- Developed and implemented hostess training programs to ensure company policies and procedures compliance.
- Assisted in onboarding new hires, and guiding job duties and expectations.
- Provided excellent customer service by anticipating customer needs.
- Resolved conflicts between customers when necessary.
- Collaborated closely with team members to achieve project objectives, and meet deadlines.
Education
Associate of Applied Science - Radiology
College of The Mainland
Texas City, TX05-2027
High School Diploma -
Clear Creek High School
League City, TX05-2023
Skills
- Inventory Control
- Staff Development
- Customer-Oriented
- Problem Resolution
- Critical Thinking
- Multitasking
- Supervision and leadership
- Time Management
Certification
- Food handlers Certification
References
References available upon request.
Timeline
Shift Supervisor
Starbucks
12.2020 - Current
Hostess Trainer
La Brisas Mexican Bar & Grill
05.2020 - 12.2020
Associate of Applied Science - Radiology
College of The Mainland
High School Diploma -
Clear Creek High School
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