SELMA HUSSEIN
Bayside,New York
Summary
Friendly and energetic administrative professional with a strong background in hospitality. Passionate about creating positive, welcoming experiences for clients while keeping daily operations running smoothly. Highly organized and reliable, with a proven ability to manage schedules, support teams, and thrive in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Stylist Assistant/Makeup Artist
The Studio Hair
17-04 Clintonville Street
08.2024 - Current
- Greet and assist clients, delivering a polished and welcoming customer experience
- Handle bookings, cancellations, and rescheduling
- Support stylists with client preparation and service coordination
- Maintain front desk operations, including calls and in-person inquiries
- Ensure salon organization and cleanliness meet high-end standards
- Providing Makeup Artists and Hair Styling services
Front Desk Supervisor
Marco LaGuardia Hotel & Suites
137-07 Northern Blvd, Flushing, NY
12.2021 - 10.2024
- Supervised front desk operations during assigned shifts
- Managed reservations across multiple booking platforms
- Collaborated with maintenance staff to address guest room issues promptly.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Resolved guest concerns and handled special requests professionally
- Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
- Assisted in maximizing occupancy and managing availability
- Processed payments and maintained operational records
Front Desk Agent/Customer Sales Representative
Beach Bum Tanning Salon
41-01 Bell Blvd Bayside
04.2019 - 2020
- Delivered strong customer service in a fast-paced environment
- Managed appointments and walk-in clients efficiently
- Educated clients on tanning services and safety
- Handled payments and daily transactions
- Maintained cleanliness and sanitation of equipment and rooms
- Assisted with inventory and product restocking
Education
Associate Degree - Early Childhood Education
Queens Community College
222-05 56th Ave, Bayside, NY 1136406-2018
Skills
- Customer service focus
- Scheduling
- Front Desk Operations
- Multitasking
- Communication
- Team Coordination
- Booking Systems
- Problem-solving skills
- Administrative skills
- Hospitality services
Timeline
Stylist Assistant/Makeup Artist
The Studio Hair
08.2024 - Current
Front Desk Supervisor
Marco LaGuardia Hotel & Suites
12.2021 - 10.2024
Front Desk Agent/Customer Sales Representative
Beach Bum Tanning Salon
04.2019 - 2020
Associate Degree - Early Childhood Education
Queens Community College