Selma Vonziah
Independence
Summary
I am a college student pursuing a dual major in Mathematics and Mechanical Engineering, seeking a second part-time job. I am hardworking, adaptable, and eager to learn. I am interested in remote opportunities or in-person sales positions. However, I am not not afraid to branch out and try a hand at something new.
Overview
2
2
years of professional experience
Work History
Games/FunpixTeam Lead
Worlds of Fun Amusement Park
Kansas City
03.2026 - Current
- Supervised daily operations at Worlds of Fun Amusement Park.
- Assisted in resolving guest inquiries and concerns efficiently.
- Collaborated with management to enhance team performance and boost morale.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints and queries to maintain high guest satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to meet service goals effectively.
Merchandise/FunPix Team Lead
Worlds of Fun Amusement Park
Kansas City
08.2025 - 11.2025
- Promoted to leadership position for strong work ethic, enhancing customer service quality.
- Supervised daily operations at Worlds of Fun Amusement Park.
- Assisted in resolving guest inquiries and concerns efficiently.
- Collaborated with management to enhance team morale and performance through targeted initiatives.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints, ensuring timely and effective solutions to improve guest satisfaction.
Merchandise/FunPix Sales Associate
Worlds of Fun Amusement Park
Kansas City
03.2025 - 08.2025
- Assisted customers in selecting merchandise and provided product information.
- Organized sales floor displays to improve customer engagement and highlight key products.
- Operated register and processed transactions accurately and efficiently.
- Collaborated with team members to restock shelves and manage inventory levels.
- Engaged with guests to assess satisfaction and promptly address inquiries or concerns.
- Participated in training sessions to learn about new products and sales techniques.
- Resolved customer complaints professionally and efficiently.
- Identified and resolved customer and store needs to foster positive experiences.
- Adjusted prices on merchandise to reflect current promotions.
- Assisted with training new employees FunPix techniques.
Package Handler
UPS
Kansas City
11.2024 - 12.2024
- Sorted packages by size and destination to enhance processing speed.
- Operated handheld scanners to track package movement accurately.
- Loaded and unloaded delivery trucks to optimize workflow.
- Followed safety protocols to ensure a secure working environment.
- Adapted to changing priorities in a fast-paced warehouse setting.
- Inspected packages for damages or defects and recorded any issues found.
- Cleared jams and blockages in conveyor system to minimize downtime.
Cosmetics Cashier/Associate
Walmart Inc.
Kansas City
06.2024 - 06.2024
- Operated cash register and processed customer transactions efficiently.
- Handled cash, credit, and gift card transactions accurately.
- Assisted customers with product inquiries, enhancing their shopping experience.
- Greeted customers and addressed questions about products and services, fostering a welcoming environment.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness and organization of the checkout area.
- Collaborated with team members during busy periods to maintain operational flow.
- Participated in training sessions to learn company procedures and guidelines.
- Learned roles of other departments to provide coverage and keep store operational.
- Stocked shelves with merchandise regularly.
Education
Associate of Arts - Engineering
Metropolitan Community College
Kansas City, MO05-2029
High School Diploma -
William Chirsman High School
Independence05-2025
Skills
- Team leadership
- Customer service
- Communication
- Problem solving
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
- PPE compliance
- Equipment maintenance
Accomplishments
- Missouri House of Representatives 2025 - Academic Excellence
- President Education Awards Program 2025 - Academic Excellence
- Goerge Washington Carver Award 2025 - Academic Excellence
Timeline
Games/FunpixTeam Lead
Worlds of Fun Amusement Park
03.2026 - Current
Merchandise/FunPix Team Lead
Worlds of Fun Amusement Park
08.2025 - 11.2025
Merchandise/FunPix Sales Associate
Worlds of Fun Amusement Park
03.2025 - 08.2025
Package Handler
UPS
11.2024 - 12.2024
Cosmetics Cashier/Associate
Walmart Inc.
06.2024 - 06.2024
Associate of Arts - Engineering
Metropolitan Community College
High School Diploma -
William Chirsman High School