Sema Zeidan
New Orleans,LA
Summary
Drawing from my experiences in the military, security, and management, I am deeply dedicated to serving and safeguarding others. I am confident that my robust background in managing high-pressure situations, showcasing leadership in training and guiding others, and utilizing my negotiation abilities alongside my customer service expertise will allow me to be a valuable and effective asset.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Operations Associate
AJTX Management Solutions LLC
02.2024 - Current
- Processed bi-weekly payroll for maintenance staff, ensuring accuracy.
- Maintain accurate payroll records and reports for all maintenance personnel.
- Resolved payroll information discrepancies through coordination with HR.
- Ensure accuracy in reporting employee hours by managing timekeeping systems.
- Resolved employee inquiries regarding payroll, benefits, and compensation issues promptly.
- Contributed to the preparation of audits and reports for payroll compliance.
- Partner with maintenance management team to forecast payroll expenses effectively.
- Scheduled and executed routine maintenance to ensure optimal operation of equipment and facilities.
- Collaborated with management to prioritize maintenance tasks and set metrics.
Armed Officer
Ochsner Healthcare- Jefferson Campus
New Orleans, USA
03.2023 - 02.2024
- Investigate criminal acts on hospital grounds, protect life and property, patrol hospital buildings and grounds and prevent theft and vandalism.
- Assure the Public Safety of the Hospital's buildings and grounds.
- Protect all employees, patients, visitors or others having legitimate business on hospital property from harm or loss of personal property.
- Protect the hospital's assets from fire, theft, damage or misuse.
- Complete an accurate and comprehensive written report for any incident occurring upon hospital property.
Operations Coordinator/Armed Patrol Officer
Signal 88 Security
New Orleans, USA
01.2021 - 01.2023
- Performed security patrols across schools and housing areas to maintain safety.
- Monitored facility entry points to prevent unauthorized access.
- Directed visitor traffic and addressed rule violations.
- Directed operations and created reports documenting deviations from safety protocols.
- Ensured security by inspecting premises and notifying authorities of unauthorized presence.
- Conducted assessments on emergency call boxes to confirm they were functioning.
- Prepared and sent reports to offsite security director.
- Provided specialized security services tailored to customer requirements.
- Develop and implement security policies, protocols, and procedures.
- Tracked expenditures to maintain financial oversight in security operations.
- Recruit, train, and oversee security personnel and guards.
- Plan and coordinate security measures for specific events.
- Coordinate staff responses during emergencies and alarm situations.
- Review incident and breach reports.
- Produced detailed reports for management on security status.
- Reviewed data to identify opportunities for adopting innovative technologies.
E-3 Private First Class
Military- United States Air Force Reserve Command
Lackland AFB, USA
05.2022 - 07.2022
- Active enlist on 2022 for BMT.
- Injured and medically separated to recover.
Software Analyst/ Patient Services Manager
Aramark Healthcare+ LCMC Healthcare Systems
New Orleans, USA
10.2018 - 01.2021
PRN Armed Maritime Security Guard
BLUE MARINE SECURITY
New Orleans, USA
01.2016 - 12.2018
- Performed routine security inspections of the ship.
- Ensured appropriate security measures are maintained.
- Monitored all security arrangements of the ship and port facility.
- Ensured complete security of cargo and ship's crew.
- Ensured total compliance and conformity with the established security arrangements.
Deputy Officer Part Time
Jefferson Parish Sheriff's Office
Gretna, USA
01.2017 - 12.2017
- Detain and process people who are arrested humanely treating and protecting the constitutional rights of the inmates during their time of confinement.
- Process detain and release arrested persons including juveniles as well as maintain the welfare and security of the prisoners and staff.
- Prepare and serve meals to prisoners provide personal health care items and dispense medications as needed and appropriate.
- Monitor the security of the Detention Center including the security cameras.
- Process and collect payments for bonds and fines and prepare arraignment packets for the judge.
Brigade Sergeant
Military-Israeli Defense Forces
, Israel/Palestine
01.2006 - 01.2009
Brigade Lieutenant
Military-Israel Defense Forces
, Israeli/Jordan Border
01.1997 - 08.2000
Education
Bachelor of Arts-Homeland Security -
Tulane University
New Orleans12.2015
Bachelor of Arts - Political Science
Bar-Illan University
Tel Aviv, Israel12.2009
Skills
- Disaster Recovery
- Linguist Experience
- Microsoft Windows Server
- Intelligence Experience
- Surveillance
- Network Support
- Technical Support
- CCTV
- Loss prevention
- First aid
- CPR
- Military
- Conflict management
- Public Safety
- Recruiting
- Onboarding
Certification
- Firearms License
- AED Certification
- CPR Certification
- National Incident Management Systems Courses
Languages
- Arabic
- English
- Hebrew (modern)
Timeline
Operations Associate
AJTX Management Solutions LLC
02.2024 - Current
Armed Officer
Ochsner Healthcare- Jefferson Campus
03.2023 - 02.2024
E-3 Private First Class
Military- United States Air Force Reserve Command
05.2022 - 07.2022
Operations Coordinator/Armed Patrol Officer
Signal 88 Security
01.2021 - 01.2023
Software Analyst/ Patient Services Manager
Aramark Healthcare+ LCMC Healthcare Systems
10.2018 - 01.2021
Deputy Officer Part Time
Jefferson Parish Sheriff's Office
01.2017 - 12.2017
PRN Armed Maritime Security Guard
BLUE MARINE SECURITY
01.2016 - 12.2018
Brigade Sergeant
Military-Israeli Defense Forces
01.2006 - 01.2009
Brigade Lieutenant
Military-Israel Defense Forces
01.1997 - 08.2000
Bachelor of Arts-Homeland Security -
Tulane University
Bachelor of Arts - Political Science
Bar-Illan University
Similar Profiles
Jasmine MorrisJasmine Morris
HR Administrative Specialist at AJTX ManagementHR Administrative Specialist at AJTX Management
Tarra ShieldsTarra Shields
Chief Operations & Compliance Officer at Dynamic Property Management Solutions, LLCChief Operations & Compliance Officer at Dynamic Property Management Solutions, LLC
Danielle BaileyDanielle Bailey
Manager at Event Management Solutions LlcManager at Event Management Solutions Llc
Adonica DavisAdonica Davis
Grants & Contracts Specialist at LSU LCMC Cancer CenterGrants & Contracts Specialist at LSU LCMC Cancer Center
Dante GislesonDante Gisleson
QA Analyst at Testronic LabsQA Analyst at Testronic Labs