Semaj Moss
Las Vegas,NV
Summary
Dependable professional with strong organizational skills and a commitment to customer service, safety, and teamwork. Proficient in guest relations, security operations, and hospitality services, with the ability to adapt to diverse environments and deliver positive experiences.
Professional with background in customer service, ready to create welcoming experiences for all visitors. Skilled in communication, conflict resolution, and maintaining positive environment. Reliable team player who adapts to changing demands and consistently delivers results. Known for friendly demeanor, strong organizational abilities, and commitment to enhancing guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Greeter and Rover
Arte Museum
02.2024 - 12.2024
- Welcomed guests warmly and provided information about exhibits, events, and policies
- Assisted with ticketing, visitor check-ins, and museum promotions
- Patrolled the museum to monitor safety, enforce rules, and respond to emergencies
- Managed visitor flow during busy periods, ensuring smooth operations and high guest satisfaction
Deli Worker
Xanterra
06.2024 - 08.2024
- Prepared and served deli items, ensuring freshness and quality
- Greeted customers, took orders, and handled special dietary requests
- Operated cash registers, processed payments, and maintained cleanliness of work areas
- Worked efficiently during peak tourist periods, managing high volumes of orders
Security Officer
Mandalay Bay
09.2022 - 03.2024
- Protected property from theft, vandalism, and unauthorized entry
- Observed and reported criminal activity while ensuring guest safety
- Responded to emergencies and maintained a secure environment
Housekeeper
Hudson Valley Resort & Spa
10.2021 - 07.2022
- Cleaned and sanitized guest rooms and public spaces to high standards
- Restored linens and furnishings to pristine condition
Security Guard
GardaWorld
03.2021 - 10.2021
- Patrolled premises to deter theft and enforce security protocols
- Monitored alarm systems and dispatched emergency responders when necessary
Education
Associate of Applied Science - Public Safety
College of Southern Nevada
North Las Vegas, NVHigh School Diploma -
Las Vegas Academy of the Arts Performing Arts Center
Las Vegas, NV01.2021
Skills
- Customer Service Excellence
- Security and Surveillance
- Hospitality and Housekeeping
- Communication and Teamwork
- Emergency Response Coordination
- Sense of humor
- Strong work ethic
- Guest relations
- Stocking
- Bag inspection
- Able to stand for number hours
Certification
- IS-200.C Course (Basic Incident Command System (ICS-200) for Initial Response)
- Completion of Course: WMD/Terrorism Awareness for Emergency Responders
- CPR/AED Certification
- ServSafe Food Handler's Certification
Timeline
Deli Worker
Xanterra
06.2024 - 08.2024
Greeter and Rover
Arte Museum
02.2024 - 12.2024
Security Officer
Mandalay Bay
09.2022 - 03.2024
Housekeeper
Hudson Valley Resort & Spa
10.2021 - 07.2022
Security Guard
GardaWorld
03.2021 - 10.2021
High School Diploma -
Las Vegas Academy of the Arts Performing Arts Center
- IS-200.C Course (Basic Incident Command System (ICS-200) for Initial Response)
- Completion of Course: WMD/Terrorism Awareness for Emergency Responders
- CPR/AED Certification
- ServSafe Food Handler's Certification
Associate of Applied Science - Public Safety
College of Southern Nevada
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