Semantini Ramjiawan
Human Resource Manager
Cordova,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement, customer satisfaction and boost performance.
Overview
12
12
years of professional experience
4
4
Certifications
1
1
Language
Work History
Human Resources Manager
United States Navy, USN
Millington , TN
08.2016 - Current
- Coordinated technical training and personal development classes for 48 staff members to better train Sailors across the Navy Force.
- Liaised between 400,000 Sailors and multiple business divisions and Sailors to improve communications and process between departments.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Instructed senior leaders on appropriate employee corrective steps.
- Motivated employees through special events and incentive programs.
- Reviewed financial reports and streamlined operations to increase productivity and company profits for 1,200 people.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Worked with over 300,000 Sailors to support understanding of Sailors debts with rationale and details of financial strategies.
Quality Assurance Inspector
CarMax
Kennesaw , GA
10.2022 - 12.2022
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.
- Performed visual inspections and non-destructive tests where appropriate.
Casualty Assistance Calls Officer
United States Navy, USN
08.2019 - 12.2022
- Interviewed family members and witnesses and notified next of kin of deaths.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Boiler Operator
United States Navy, USN
Japan
09.2011 - 08.2016
- Observed pressure, temperature and draft meters to verify correct operation of automatic combustion control systems, feed water regulators and burners.
- Observed 2 boiler and auxiliary units and dashboards to detect malfunctions, change burners and tighten pipes and fittings.
- Completed daily inspections and tests on 4 steam plant equipment and documented findings.
- Operated 2 boilers, 8 turbines and other power plant equipment in two steam plants and two Reactor Plants.
Education
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL 06.2011 - 06.2011
Associate of Science - Network And System Administration And Cyber Securi
Broward College
Fort Lauderdale, FL 01.2023 - Current
Skills
Recordkeeping strengths
Medical terminology knowledge
Budgeting and reporting
Customer Relationship Management Software (CRM)
Microsoft Outlook, Word and Excel
Complaint resolution
Administrative support
Customer-focused
Financial and operational reporting
Certification
Customer Service Specialist
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The hardest thing to learn in life is which bridge to cross and which to burn.
David Russell
Timeline
Associate of Science - Network And System Administration And Cyber Securi
Broward College
01.2023 - Current
Quality Assurance Inspector
CarMax
10.2022 - 12.2022
AEMT - Advanced Emergency Medical Technician
01-2022
Certified Drug and Alcohol Program Advisor
03-2020
Casualty Assistance Calls Officer
United States Navy, USN
08.2019 - 12.2022
Customer Service Specialist
10-2017
Certified Sexual Assault Victim Advocate
05-2017
Human Resources Manager
United States Navy, USN
08.2016 - Current
Boiler Operator
United States Navy, USN
09.2011 - 08.2016
High School Diploma -
Fort Lauderdale High School
06.2011 - 06.2011