Dedicated professional with strong customer service skills and effective listening abilities. Experienced in implementing care plans and fostering positive behavioral changes in clients.
Work History
Behavior Technician
2 Months
Pine Health Staffing | 08.2026 - Current
Implemented behavioral intervention plans to support client progress and skill development.
Conducted direct one-on-one therapy sessions with clients, fostering positive behavioral changes.
Monitored and documented client behaviors, ensuring accurate record-keeping for therapeutic assessments.
Collaborated with multidisciplinary teams to enhance treatment strategies and client outcomes.
Direct Support Professional
2 Years 2 Months
Sevitah Health | 06.2024 - 08.2026
Implemented individualized care plans, ensuring personalized support tailored to specific needs and goals.
Provided direct assistance to individuals with disabilities, enhancing daily living skills and promoting independence.
Monitored client progress and communicated updates to multidisciplinary teams for coordinated care.
Assisted in developing engaging recreational activities, fostering social interaction and community integration.
Maintained accurate documentation of client interactions, ensuring compliance with regulatory standards and best practices.
Trained new staff on care protocols and best practices, enhancing team performance and service quality.
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Transported clients to medical and dental appointments to provide support.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Sales Associate
1 Year 8 Months
Macy's | 03.2023 - 11.2024
Assisted customers with product selection, enhancing overall shopping experience.
Resolved customer inquiries and complaints promptly, fostering positive relationships.
Processed transactions accurately, contributing to efficient store operations.
Maintained visual merchandising standards, ensuring appealing and organized displays.
Education
High School Diploma
Arlington High School | Riverside, CA | 08.2020
Associate of Science - counseling practices
Moreno Valley College | Moreno Valley, CA | 08.2027
Skills
Active listening
Customer service
Cash handling
Effective listening
Progress tracking
Therapeutic dialogue
Effective communication
Professional reliability
Safety compliance
Administrative support
Operations management
Behavioral documentation
Crisis intervention
Accomplishments
I've recieved many verbally praises for always being ontime, CPR/ Aid certified, DSP 1and DSP2 completion