Semhal Kiflom
Houston,TX
Summary
Dynamic professional with a proven track record at Classic Elite Chevrolet Sugarland, excelling in client relations and customer assistance. Skilled in sales training and technical support, adept at developing strong client relationships and enhancing customer satisfaction. Demonstrates exceptional organizational skills and a commitment to excellence, significantly contributing to team success.
Overview
3
3
years of professional experience
Work History
BDC Sales Agent
Classic Elite Chevrolet Sugarland
09.2024 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Set appointments for the sales team
Receptionist Administrator
Team Gillman Chevrolet
01.2022 - 09.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Make temporary tags for sold vehicles
- Handled complaints and questions, and re-directed calls to other team members.
Education
Bachelors - Supply Chain Management
Texas Southern University
Houston, TX05.2023
Skills
- Client Relations
- Customer Assistance
- Sales Training
- Technical Support
Timeline
BDC Sales Agent
Classic Elite Chevrolet Sugarland
09.2024 - Current
Receptionist Administrator
Team Gillman Chevrolet
01.2022 - 09.2024
Bachelors - Supply Chain Management
Texas Southern University
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