Summary
Overview
Work History
Education
Skills
Timeline
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Semira Goitom Farus

Las Vegas,NV

Summary

Sales-minded travel consultant with passion to sell and focused on leisure travel. Offers strong research background and love of all things travel. Enjoys working with clients searching for vacation of lifetime. Flexible hard worker ready to learn and contribute to team success.

Experienced in customer service and transaction management, with a background in ticket sales and boarding processes. Demonstrated ability to provide assistance at the counter and gate, ensuring a smooth experience for travelers. Proficient in cash handling and managing payments, contributing to efficient operations. Skills in marketing and computer technology support effective customer engagement and travel arrangements.

Overview

9
9
years of professional experience

Work History

Customer Service Agent

Spirit Airlines
Las Vegas, USA
02.2022 - Current
  • Ticket sell
  • Boarding
  • Currently working at the counter and at the gate

Online Pickup Associate and Cashier

Giant Food Store
Springfield, USA
08.2021 - 12.2021
  • Providing good customer service
  • Scanning items and bagging groceries
  • Keep the store clean and organized
  • Manage transaction with customer using cash registers
  • Collect payments whether in cash or credit

Ticket Agent

Luxor Travel Agency
Addis Ababa, Ethiopia
07.2018 - 10.2020
  • Planning
  • Research fare and schedule information
  • Offer advices to clients on destinations
  • Booking tickets and Hotels

Ticket Agent

Galaxy Express Service
Addis Ababa, Ethiopia
06.2017 - 07.2018
  • Selling holidays
  • Promoting and Marketing the business
  • Providing advice about visas or passports

Education

High School -

Magic Carpet High School
Addis Ababa, Ethiopia

LLB Degree -

Ambo University School of Law
Ambo, Ethiopia

Foundation in Travel and Tourism - IATA Diploma

Ethiopian Aviation Academy
Addis Ababa, Ethiopia

Basic Galileo Reservation, Fares and Ticketing Course - with distinction

Galileo Ethiopia
Addis Ababa, Ethiopia

Skills

  • Customer Service
  • Travel Arrangement
  • International Reservation
  • Leisure Travel
  • Friendly, Positive attitude
  • Computer technology
  • Marketing
  • Ticket sales
  • Customer assistance
  • Transaction management
  • Cash handling

Timeline

Customer Service Agent

Spirit Airlines
02.2022 - Current

Online Pickup Associate and Cashier

Giant Food Store
08.2021 - 12.2021

Ticket Agent

Luxor Travel Agency
07.2018 - 10.2020

Ticket Agent

Galaxy Express Service
06.2017 - 07.2018

High School -

Magic Carpet High School

LLB Degree -

Ambo University School of Law

Foundation in Travel and Tourism - IATA Diploma

Ethiopian Aviation Academy

Basic Galileo Reservation, Fares and Ticketing Course - with distinction

Galileo Ethiopia
Semira Goitom Farus