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Compassionate and detail-oriented Registered Nurse with one year of experience in an ICU Step-Down Unit at Medical City Plano. Skilled in caring for complex post-operative spine surgery patients and those with cardiac conditions requiring continuous monitoring, IV drips, and renal support. Demonstrated ability to remain calm under pressure, deliver patient-centered care, and collaborate with multidisciplinary teams.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage, and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.

Compassionate healthcare professional with foundational knowledge in patient care. Proficient in taking vital signs and assisting with daily living activities. Committed to developing skills in communication and patient support in Patient Care Technician role.

Detail-oriented and customer-focused professional with extensive experience in disaster assistance, customer service, and sales. Expertise in case file analysis, technical support, and educating applicants on federal assistance programs ensures clarity and understanding. Proven ability to manage high call volumes while maintaining accuracy, empathy, and professionalism under pressure. Committed to leveraging strong communication, service delivery, and case management skills in a federal role that makes a meaningful impact.

Detail-oriented and bilingual administrative professional with a Bachelor's degree in Healthcare Administration and over five years of experience in operations, supervision, and administrative coordination. Proven track record in staff supervision, reporting, documentation management, and process optimization across healthcare, childcare, and telecommunications sectors. Strong communication skills in English and Spanish enhance the ability to support daily operations, compliance, and executive administration effectively. Recognized for reliability and adaptability, with a proactive approach to problem-solving and time management that drives team success and contributes to organizational growth.

Dynamic service associate with proven expertise in customer support and point-of-sale systems at RaceTrac. Recognized for enhancing customer experiences through effective communication and multitasking. Committed to maintaining high standards of cleanliness and organization, ensuring a safe and welcoming environment for all patrons.

Motivated and hard-working student with a proven ability to excel in academic and extracurricular activities. Possess strong organizational and time management skills, as well as excellent communication and problem-solving abilities. Demonstrated leadership through involvement in student organizations and community service projects. Eager to apply my skills and knowledge to contribute positively to a dynamic team or organization.

Adept at patient registration and chart maintenance, I leveraged my strong organization and problem-solving skills at PIH Good Samaritan Hospital to enhance patient care efficiency. Specializing in data accuracy and customer service, I significantly contributed to streamlining the admission processes in both Labor and Delivery and NICU departments.

Motivated and hardworking, seeking challenging new role in fast-paced environment. Ready to bring skills to support team and customer needs. Good relationship-building and time management abilities.
Focused with knowledge of customer service, time management and effective planning.. Versed in quickly and accurately answering questions.
Delivers dynamic service and fosters positive relationships with guests and coworkers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over five years of related experience.

Semra Goysaya

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Labor & Delivery Unit Intern (Unit Secretary Support)

Volunteer

Teacher's Assistant

Tutor

Customer Service Associate / Waitress

Intern

Education

High School Diploma -

Skills

Timeline

Intern

Customer Service Associate / Waitress

Labor & Delivery Unit Intern (Unit Secretary Support)

Volunteer

Teacher's Assistant

Tutor

High School Diploma -

Additional Strengths

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