Managed morning rush of customers daily with efficient, levelheaded customer service.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Provided excellent customer service by responding to inquiries quickly and professionally.
Operated cash registers to process customer payments.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Maintained calm demeanor during high-volume periods and special events.
College Advisor
Self Employed Web
Medford, MA
07.2023 - 01.2024
Met one-on-one with prospective undergraduate students interested in attending our institution.
Drafted letters of recommendation for qualified applicants based upon review of transcripts and personal statements.
Provided guidance to students on their choice of major and career paths.
Counseled students on course selection, standardized test preparation, resume building, and job search strategies.
Junior Commissioner
Bergen County
Hackensack, NJ
09.2022 - 07.2023
Appointed as a Junior Commissioner for the Junior Commission on the Status of Women in Bergen County, New Jersey (July 2022). Collaborated with local leaders, gaining insights into county government and women's issues, enhancing my commitment to public service and community development.
Awarded four Certificate of Commendation awards (March 16, 2023) by various Bergen County entities, including Bergen County itself, the Board of County Commissioners, the County Clerk, and the County Sheriff. Recognized for outstanding contributions to community service, leadership, and the advancement of women’s rights.
Demonstrated exceptional dedication to promoting gender equality and women's empowerment, contributing significantly to local community initiatives.
Marketing Intern
Vision International
New York, NY
06.2022 - 08.2022
Built professional working relationships with peers and supervisors.
Resolved issues to meet customer requirements.
Participated in company and department meetings.
Supported team with various administrative duties related to marketing merchandise and promotional programs.
Shadowed meetings and observed marketing director to grow professional experience.
Raised over $2000 for the United Breast Cancer Foundation
Intern
John Onal & Associates PC
Elmwood Park, NJ
06.2021 - 08.2021
Helped and assisted law clerks & lawyers file documents for clients.
Compiled references on laws and decisions necessary for legal determinations.
Reviewed, studied, researched, and annotated laws, documents, opinions, briefs, and legal authorities.
Translated files/documents from Turkish to English
Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers.
Conducted research, assembled and analyzed data, and submitted reports and documents.
Education
Poltical Science & International Relations
Tufts University
Medford, MA
05-2027
Skills
POS Systems
Up-Selling
Drafting of opinions
Attentive listening
Customer satisfaction
Resolving disputes
Microsoft office
Microsoft Excel
Languages
English
Native/ Bilingual
Turkish
Native/ Bilingual
Korean
Limited
Spanish
Limited
Accomplishments
Certificate of CommendationIssued by Bergen County Board of County Commissioners, Mar 2023
Certificate of CommendationIssued by Bergen County Executives, Mar 2023
Certificate of CommendationIssued by The Bergen County Clerk, Mar 2023
Certificate of Commendation Issued by Bergen County Sheriff, Mar 2023
Junior Achievement of New Jersey Women's Future Leadership Award, 2022