Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Senabou Kone

Coralville,IA

Summary

Dedicated to delivering exceptional service to each and every guest. Focused on providing the best possible experience. Strong emphasis on team support and building customer relationships. Patient and friendly individual who consistently exceeds performance standards and sales targets. Hardworking employee with excellent customer service, multitasking, and time management abilities. Devotion lies in giving every customer a positive and memorable experience. Motivated business student seeking guidance in communication to gain valuable experience. Outgoing and friendly with a strong drive to succeed. Top priority is satisfying customers with exceptional service. Utilizes time effectively during slow periods by staying on top of daily chores and actively seeking opportunities to help the team improve service and reduce waste.

Overview

4
4
years of professional experience

Work History

Cashier

Ross Dress for Less
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Learned duties for various positions and provided backup at key times.

Bakery Wrapper

Costco
11.2022 - 01.2023
  • Prepared freshly baked products for sales floor.
  • Rotated products with every restock to keep oldest products moving first.
  • Merchandised, presented and stocked bakery items on sales floor.
  • Closed the bakery section
  • Made sure everything was sanitized and cleaned
  • Marked and labeled containers, container tags or products using marking tools.
  • Cleaned containers, supplies or work areas using cleaning solutions.
  • Measured, weighed and counted products and materials.
  • Inspected orders for accuracy by carefully reviewing containers, products, packaging and labeling.
  • Accomplished production goals by working with speed and accuracy.
  • Monitored case levels to help bakery management plan for restocks and new baking needs.
  • Offered immediate assistance to customers with locating products and making bakery selections.

Cashier

Freddy's Frozen Custard & Steakburgers
06.2020 - 06.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized
  • Learned different positions to be able to help more

Education

Associate of Arts - Business

Kirkwood Community College
12.2024

High School Diploma -

West Senior High School
Iowa City, IA
05.2022

Skills

  • Documentation and Recording
  • Dependability
  • Time Management
  • Willingness to Learn
  • Clear Communication
  • Multitasking and Prioritization
  • Cleaning and Organization
  • Hardworking
  • Team player
  • Patience
  • Helpfulness
  • Excellent people skills
  • Goal-Oriented

Extracurricular Activities

Green & Gold Academy
- Motivation to maintaining with school coursework while being able to enjoy yourself with others
- Meeting and making new friends
- Wants what's best for everybody
- Very competitive

Timeline

Cashier

Ross Dress for Less
07.2023 - Current

Bakery Wrapper

Costco
11.2022 - 01.2023

Cashier

Freddy's Frozen Custard & Steakburgers
06.2020 - 06.2022

Associate of Arts - Business

Kirkwood Community College

High School Diploma -

West Senior High School

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Senabou Kone