Senaca Smith
Oakwood,GA
Summary
Dedicated Lead Certified Medical Assistant with extensive experience in clinical outpatient settings, skilled in patient education, medication management, and staff training. Proven ability to collaborate with multidisciplinary teams, ensure quality patient care, and maintain accurate medical records. Recognized for strong communication skills and commitment to fostering a compassionate, patient-focused environment.
Overview
15
15
years of professional experience
Work History
Lead CMA IV
Northside Cardiovascular
11.2019 - Current
- Oriented and trained new staff on proper procedures and policies, accelerating onboarding and promoting consistent adherence to clinical standards.
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment, enhancing patient satisfaction and care quality.
- Assisted physicians and associates to ensure quality care for patients, supporting efficient workflow and positive patient outcomes.
- Educated patients on procedures to reduce anxieties and increase patient cooperation improving patient experience and compliance.
- Educated and reviewed medications prescribed by the doctor, ensuring patient understand and medication adherence,
- Obtained patient medical history, medication information symptoms and allergies, contributing to accurate diagnoses and personalized care plans.
- Collected blood specimens and prepared them for lab testing, supporting timely and accurate diagnostic results.
- Obtained and managed anticoagulation, ensuring safe and effective patient treatment through careful monitoring.
- Prepared and submitted referrals, streamlining patient access to specialized care and follow-up services.
- Sanitized, restocked, and organized exam rooms and medical equipment, maintaining a safe and efficient clinical environment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted, preventing shortages and supporting uninterrupted patient care.
Lead CMA
The Heart Center of NEGMC
11.2011 - 10.2019
- Obtained patient medical history including medication information, symptoms, and allergies, supporting accurate diagnoses and tailored treatment plans.
- Prepped patients for EKGs, facilitating efficient cardiac testing and accurate results.
- Obtained and managed anticoagulation, monitoring patient safety and supporting effective treatment protocols.
- Educated patients on procedures to reduce anxieties and increase patient cooperation, enhancing patient experience and procedural success.
- Assisted physicians in follow-through of patient care, ensuing continuity and high standards of clinical service.
- Maintained detailed records of test results by entering data and patient information into EMR, supporting accurate and accessible patient documentation.
- Submitted prescriptions to pharmacy via phone, fax, and or electronically, expediting medication access and improving patient compliance.
- Completed insurance forms and helped patients with diverse needs, streamlining administrative processes and supporting patient access to care.
- Oriented and trained new staff on proper procedures and policies, promoting team consistency and high-quality patient care.
Education
Bachelor of Business Administration - Business Administration
Strayer University
Herndon, VA06-2024
Diploma - Medical Assistant
Lanier Technical College
Oakwood12-2006
Skills
- Patient care coordination
- Electronic medical records
- Clinical leadership
- Staff training and development
- Team supervision
- Medical office management
- Collaboration and teamwork
- Critical thinking
- Continuous learning attitude
Timeline
Lead CMA IV
Northside Cardiovascular
11.2019 - Current
Lead CMA
The Heart Center of NEGMC
11.2011 - 10.2019
Bachelor of Business Administration - Business Administration
Strayer University
Diploma - Medical Assistant
Lanier Technical College