Senikka Shaw
Stone Mountain,GA
Summary
I am an experienced medical assistant with a background in delivering high-quality patient care. My skills range from managing administrative tasks with precision to providing compassionate support in clinical settings. I am adept at utilizing medical software and maintaining a well-organized healthcare environment.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Southeast Georgia Health System
Brunswick, GA
04.2023 - 01.2024
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Server
Frederica Golf Club
Saint Simons Island, GA
06.2022 - 05.2023
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Liquid Production Operator
SNF Chemtall
Riceboro, Ga
10.2021 - 08.2022
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Enhanced product quality by implementing rigorous quality control measures and identifying areas for improvement.
- Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
- Streamlined workflow, closely monitoring production schedules and adjusting operations as needed.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
Housekeeping Room Attendant
Sea Palms Golf And Tennis Resort
Saint Simons Island, GA
04.2020 - 09.2021
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Housekeeping Supervisor
Jekyll Island Club Hotel
Jekyll Island, GA
04.2020 - 01.2021
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Safeguarded hotel assets through proper care of linens, furnishings, and equipment during routine cleaning procedures.
Education
Diploma - Medical Assistant
Concorde Career Institute
Jacksonville, FL04.2023
Diploma - Patient Care Technician
Concorde Career Institute
Tampa, FLDiploma -
Glynn Academy
Brunswick, GASkills
- HIPAA Compliance
- Procedure Assistance
- Medical Office Administration
- Patient Scheduling
- Medical Terminology
- Patient Flow Management
- Phlebotomy
- Maintaining Confidentiality
- Vital Signs Monitoring
- First Aid
- Direct Patient Care
- EMR / EHR
- Reliable Team Player
- CPR
- Appointment Setting
- Patient Assessments
Timeline
Medical Assistant
Southeast Georgia Health System
04.2023 - 01.2024
Server
Frederica Golf Club
06.2022 - 05.2023
Liquid Production Operator
SNF Chemtall
10.2021 - 08.2022
Housekeeping Room Attendant
Sea Palms Golf And Tennis Resort
04.2020 - 09.2021
Housekeeping Supervisor
Jekyll Island Club Hotel
04.2020 - 01.2021
Diploma - Medical Assistant
Concorde Career Institute
Diploma - Patient Care Technician
Concorde Career Institute
Diploma -
Glynn Academy