Senita Brkic
Erie,PA
Summary
Achieved significant improvements in healthcare operations and quality initiatives through effective project management. Drove regulatory compliance across CMS, Medicare, Medicaid, Department of Health, OSHA, and accreditation standards, resulting in enhanced clinical performance metrics. Advanced operational processes and supported patient safety initiatives to foster a culture of excellence.
Overview
9
9
years of professional experience
Work History
Buyer II
Zurn Elkay
01.2024 - Current
- Oversaw procurement operations, including purchase order management, vendor negotiations, and supply chain coordination.
- Executed audits of contracts, invoices, and purchasing documentation to uphold financial accuracy and compliance standards.
- Analyzed purchasing and inventory data to ensure uninterrupted supply chain operations.
- Led cross-functional collaboration initiatives between operations and finance teams to address supply chain disruptions.
Quality & Process Improvement Coordinator
Millcreek Community Hospital
01.2022 - 01.2024
- Spearheaded over 35 hospital-wide performance improvement initiatives focused on enhancing patient safety, operational efficiency, and regulatory compliance.
- Championed regulatory compliance initiatives in alignment with CMS, Medicare, Medicaid, Department of Health, OSHA, ACHC, and stroke certification standards.
- Executed documentation preparation and facilitated internal and external regulatory audits to ensure accreditation readiness.
- Oversaw monitoring and analysis of clinical performance indicators and quality KPIs across hospital departments.
- Formulated and executed corrective action plans through root cause analysis to mitigate compliance risks.
- Spearheaded cross-department collaboration to drive quality improvement initiatives and enhance workflow efficiency.
- Developed and compiled comprehensive reports and presentations to strengthen medical staff governance.
Medical Assistant
Optum Healthcare
01.2020 - 01.2021
- Provided clinical support including diagnostic testing, specimen collection, and patient care coordination.
- Maintained accurate electronic medical record (EMR) documentation and clinical records.
- Assisted with admissions review, patient education, and billing coordination.
Quality & Compliance Specialist
LabCorp
01.2017 - 01.2019
- Supported compliance initiatives aligned with CLIA, JCAHO, Medicare, Medicaid, and Department of Health regulations.
- Participated in internal and external audits and implemented process improvements addressing findings.
- Developed SOP documentation, validation protocols, and quality control procedures.
Education
Master of Health Services Administration - MHSA
Lake Erie College of Osteopathic Medicine
Bachelor of Science - Biology
Pennsylvania State University, Behrend
Medical Health Certificate - undefined
Pennsylvania State University
Skills
- Coordinated purchase order management activities, maintaining accurate records and facilitating vendor communications
- Executed various responsibilities concurrently, ensuring seamless workflow and productivity
- Engaged with stakeholders to build trust and facilitate effective communication
- Identified and evaluated suppliers to secure high-quality materials for production needs
- Negotiated terms and fostered collaboration with suppliers to optimize supply chain performance
- Implemented systematic inventory monitoring to identify discrepancies and maintain accuracy
- Analyzed historical sales data and market indicators to develop accurate demand forecasting models
- Applied purchasing expertise to evaluate vendor performance and negotiate favorable contract terms
- Developed comprehensive sourcing strategies, focusing on supplier relationships and market analysis
- Developed and implemented strategic planning frameworks to enhance operational effectiveness
Timeline
Buyer II
Zurn Elkay
01.2024 - Current
Quality & Process Improvement Coordinator
Millcreek Community Hospital
01.2022 - 01.2024
Medical Assistant
Optum Healthcare
01.2020 - 01.2021
Quality & Compliance Specialist
LabCorp
01.2017 - 01.2019
Master of Health Services Administration - MHSA
Lake Erie College of Osteopathic Medicine
Bachelor of Science - Biology
Pennsylvania State University, Behrend
Medical Health Certificate - undefined
Pennsylvania State University