Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seniyah Wilkerson

Keansburg,NJ

Summary

Dynamic professional with a proven track record at Dollar General, excelling in customer service and cash handling accuracy. Demonstrated leadership in training teams and enhancing customer satisfaction through efficient sales transactions. Skilled in client relationship management and adept at using technology to streamline operations. Achieves excellence in retail store operations with a focus on achieving tangible results.

Overview

4
4
years of professional experience

Work History

Lead Sales Associate

Dollar General
05.2023 - 10.2024
  • Provided members with optimum sales and service experience to enhance member affinity to company.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Assisted in the training of new tellers, sharing best practices for efficient transaction processing and customer service.
  • Increased accuracy in cash counts by diligently utilizing currency counting machines and manual verification methods.
  • Provided excellent customer service, addressing inquiries professionally and courteously while performing teller duties.
  • Improved customer satisfaction with timely and accurate processing of transactions.
  • Maintained a secure working environment by adhering to strict cash handling policies and procedures.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Streamlined daily reporting information entry for efficient record keeping purposes.

Cash Processing Teller

GardaWorld Cash Services
08.2022 - 02.2023
  • Demonstrated exceptional attention to detail when handling high-volume transactions, maintaining accuracy under pressure.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Input financial data and produced reports using Software.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Learned and adapted quickly to new technology and software applications.

Food Service Worker

Arnold Walter Nursing & Rehabilitation Center
05.2020 - 05.2022
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Set up and broke down food service lines quickly to maintain service flow

Education

High School Diploma -

Keansburg High School
Keansburg, NJ
06.2019

Skills

  • Customer Service
  • Retail Store Operations
  • Cash Handling
  • Team Leadership
  • Cash Handling Accuracy
  • Inventory and Stocking
  • Efficient sales transactions
  • Client Relationship Management
  • Sales Training
  • Customer Needs Assessment

Timeline

Lead Sales Associate

Dollar General
05.2023 - 10.2024

Cash Processing Teller

GardaWorld Cash Services
08.2022 - 02.2023

Food Service Worker

Arnold Walter Nursing & Rehabilitation Center
05.2020 - 05.2022

High School Diploma -

Keansburg High School

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Seniyah Wilkerson