Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Senora Guions

Spring Lake

Summary

Professional with strong commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently. Reliable team player known for adaptability and effective communication skills. Proven track record in fostering collaborative environments and driving customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Representative

Primerica
10.2024 - Current
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
  • Responded to customer questions via zoom and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Helped customers and clients know the importance of life insurance and helped them get the right type of policy or add ons to there current policies.

Personal Shopper

Walmart
05.2022 - 03.2025
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.

Operator

Tyson Foods
07.2018 - 01.2022
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Provided on-the-job training to newly hired workers and team members.
  • Conducted preventative maintenance on equipment to reduce repair costs.

Education

Early College High School
Lumberton, NC
05-2017

Skills

  • Customer support
  • Goal-oriented mindset
  • Customer relations
  • Data entry proficiency
  • Staff training

Certification

  • Licensed Life Insurance - February 2025


Languages

English
Full Professional

Timeline

Representative

Primerica
10.2024 - Current

Personal Shopper

Walmart
05.2022 - 03.2025

Operator

Tyson Foods
07.2018 - 01.2022

Early College High School

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Senora Guions