Summary
Work History
Education
Skills
Timeline
Generic

Senta Gant

CHICAGO,IL

Summary

Dynamic Receptionist Administrator with proven expertise at Red Lobster, excelling in client relations and multi-line phone operation. Recognized for enhancing guest experiences through effective complaint resolution and maintaining a welcoming reception area. Skilled in appointment scheduling and calendar management, ensuring seamless operations and exceptional customer service.

Work History

Receptionist Administrator

Red Lobster
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.

Education

Political Science And Government

Chicago State University
Chicago, IL
05.1993

Skills

  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting
  • Reception area maintenance
  • Mail handling
  • Appointment scheduling
  • Client relations
  • Calendar management
  • Guest relations
  • Facilities management
  • Call handling
  • Customer service
  • Phone and email etiquette

Timeline

Receptionist Administrator

Red Lobster

Political Science And Government

Chicago State University