SEPHORA XAVIER
Summary
Reliable Manager demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive customer-employee relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
5
5
years of professional experience
Work History
Manager
Marcos's Pizza
05.2018 - Current
- Provided customer sales experience
- Made pizza, cleaned, and served customers
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established relationships with local businesses as potential customers.
- Conducted improvement meetings with employees to continue company success.
- Inventoried all products to ensure the flow of goods was correct.
- Trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved customer complaints in a timely manner.
Animal Caretaker
Spartanburg Humane Society
Spartanburg
06.2020 - 08.2020
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Interacts with visitors regarding questions about the facility's operations and provides educational talks related to the welfare of the species being cared for.
- Trained dogs with behavioral problems
- Provides socialization activities for the assigned animals under supervision.
- Attended adoption events while interacting with consumers
Education
Bachelor of Science - Business Managment
University of South Carolina Upstate
05.2024
Bachelor of Science - Business Management
University of Bradford
England05.2023
Skills
- Sales
- Microsoft Office
- Leadership Skills
- Building customer-employee long-term relationships
- Customer Service
- Ability to Multitask
- Highly responsible and reliable
- Business Administration
- Expense Tracking
- Performance Management
- Marketing
- Time Management
Timeline
Animal Caretaker
Spartanburg Humane Society
06.2020 - 08.2020
Manager
Marcos's Pizza
05.2018 - Current
Bachelor of Science - Business Managment
University of South Carolina Upstate
Bachelor of Science - Business Management
University of Bradford
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