September Easter
Avondale,AZ
Summary
Resourceful student with background in efficiently completing tasks and maintaining high productivity levels. Skilled in time management, critical thinking, and problem-solving. Excel at communication, teamwork, and adaptability, ensuring successful collaboration and project completion in diverse environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Dog Trainer Us
Peoria, AZ
04.2021 - Current
- Conduct group classes to teach proper socialization skills to puppies and adult dogs.
- Develop strategies for teaching advanced obedience skills including heeling off leash, recall from a distance, scent work, agility courses, and tricks.
- Create individualized training plans for each dog based on their needs and abilities.
- Respond promptly to customer inquiries related to services provided or general questions about canine behavior.
- Assist owners in addressing problem behaviors such as barking, chewing, digging, jumping, and aggression.
- Address and correct various behavioral issues, including aggression, separation anxiety, and excessive barking.
- Manage some scheduling, billing, and customer service aspects of the dog training business.
- Interview prospective employees and provided input to HR on hiring decisions.
- Review employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Effectively delegate work tasks to staff, establishing clear priorities and goals.
Adoption Specialist
HALO Animal Rescue
Phoenix, AZ
09.2020 - 04.2021
- Assisted families in the adoption process, providing individualized guidance and support.
- Assisted clients in completing required paperwork for filing an application for adoption.
- Educated visitors on proper handling techniques for different breeds of dogs.
- Helped facilitate adoptions by introducing potential adopters to available dogs that fit their lifestyle needs.
- Responsible for providing daily care and exercise to all dogs in the facility, including feeding, grooming and cleaning up after them.
- Demonstrated excellent customer service skills when interacting with clients.
- Organized individual play times with each dog to ensure their physical and emotional well-being.
- Assisted in training sessions with dogs; taught basic commands such as sit, stay and come when called.
- Regularly cleaned cages, runs, kennels, yards and other enclosures used by the animals.
Education
Associate of Applied Science - Veterinary Technology
Penn Foster College
Scottsdale, AZ08-2026
Therapeutic Health Technician Certificate - Therapeutic Health
Kaplan College
Stockton, CA01-2012
Skills
- Flexible Schedule
- Client privacy
- Client Communication
- Honest and Trustworthy
- Following pet care instructions
- Schedule Management
- Behavior Management
- Pet Boarding
- Animal Safety
- Pet Care
- Positive Attitude
Certification
- AKC Canine Good Citizen Evaluator
- CYNX-L (Cynopraxis and LIMA Certified)
- Human & Pet CPR/First Aid Certified
Timeline
General Manager
Dog Trainer Us
04.2021 - Current
Adoption Specialist
HALO Animal Rescue
09.2020 - 04.2021
Associate of Applied Science - Veterinary Technology
Penn Foster College
Therapeutic Health Technician Certificate - Therapeutic Health
Kaplan College
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