Sequoia Williams
Savannah,GA
Summary
Dependable medical team member with extensive experience in office environments. Skilled in supporting operations and physicians through effective coordination and documentation of patient information. Proven ability to enhance patient satisfaction and loyalty through friendly and helpful interactions.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Certified Clinical Medical Assistant
Memorial Health Lung and Sleep Care
Savannah, Georgia
06.2018 - Current
- Conducted patient intake processes, including vital signs and medical histories collection.
- Coordinated appointment scheduling for patients and staff to improve operational efficiency.
- Managed patient records with electronic health record systems to ensure accuracy.
- Prepared examination rooms and ensured availability of necessary equipment for procedures.
- Collaborated with healthcare providers to optimize patient care workflows.
- Answered phones promptly, providing high-quality customer service to enhance patient experience.
- Assisted in scheduling appointments through phone and email communications.
- Collected forms and copied insurance cards for efficient billing and processing.
Retail Sales Associate
Walgreens
Savannah, Georgia
2015 - 06.2018
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Resolved customer complaints professionally to ensure satisfaction and foster loyalty.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Operated cash register and processed transactions efficiently.
- Trained new staff on store policies and customer interaction techniques.
- Organized shelves and displays to enhance store appearance and create a welcoming shopping environment.
- Tracked inventory levels throughout the day and restocked items.
Education
Graduate Certificate - Medical Assistant
Virginia College
Savannah, GA01-2018
High School Diploma -
Groves High School
Savannah, GA05-2010
Skills
- Patient intake
- Vital signs monitoring
- Medical terminology
- Electronic health records
- Patient scheduling
- Patient engagement strategies
- Healthcare communication techniques
- Time management
Certification
- Certified Clinical Medical Assistant
- CPR/BLS
Timeline
Certified Clinical Medical Assistant
Memorial Health Lung and Sleep Care
06.2018 - Current
Retail Sales Associate
Walgreens
2015 - 06.2018
Graduate Certificate - Medical Assistant
Virginia College
High School Diploma -
Groves High School