Summary
Overview
Work History
Education
Skills
Volunteer Experience or Leadership
Additional Information
Timeline
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Serafine Parrish

Serafine Parrish

Euless,TX

Summary

Communicating with other’s as well as the ability to work under pressure. Outstanding leadership and teamwork. Able to turn adversity into leadership with great time management skills. Will apply same dedication and drive to succeed within my professional career.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Callaway Golf
11.2021 - Current
  • Responsible for processing returns for credit, price adjustments, and handle inbound sales with existing accounts
  • Support 8 Outside Sales Reps within different territories of the US
  • Built relationships with wholesale accounts, consumers and reps, all while providing excellent customer service.

Pro Shop Attendant

Aliso Viejo Country Club
09.2021 - 01.2022
  • Assist and played a role in all tournament operations and outside events
  • Provide a premium level of customer service and sales to the Membership.


Beverage Cart Attendant

OGA
06.2021 - 09.2021
  • Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
  • Operated POS system to facilitate cash and credit transactions and refunds.


Social Media Representative

Portland State Athletics
01.2018 - 06.2021
  • Worked on supporting and giving new insight to PR directors to build PR pieces on campus
  • Managed and developed Portland State softball Instagram
  • Participated in brainstorming sessions to generate creative ideas for campaigns.
  • Responded to inquiries and engaged with followers to build community and support customer engagement.
  • Researched current trends and best practices to develop innovative and impactful campaigns.

Director

Skyhawks Sports Academy
01.2020
  • Develop and design 20-40 hours worth of camp activities each week for children aged 6-14

Store Steward

Greenzebra Grocery
10.2018 - 01.2019
  • I worked in multiple areas of the store, such as the deli, cashiering.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.

Pitching Coach

BPA
10.2016 - 01.2018
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Prepared athletes for special competitions and tournaments.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.

Education

Bachelor of Science - Communication

Portland State University
Portland, OR
06.2021

High School Diploma -

Dana Hills High School
Dana Point, CA
2017

Skills

  • Leadership
  • Teamwork
  • Customer Service
  • Administrative Support
  • Social Media and Promotions
  • Time Management
  • Retail Sales Customer Service
  • Competitive
  • Driven

Volunteer Experience or Leadership

Mentor/Training- Callaway Golf
  • Chosen by Management to train onboard employees in customer service.
Committee Member- NCAA Student Athlete Advisory Committee 2017-2019
  • Attended weekly committee meetings, representing the women’s softball team honestly and fairly
  • Advocated for concerns and interests of student-athletes.
  • Served as a leader in the implementation of problem-solving concerns voted on by the board each year.

Title IV Student Athlete Representative for all student athletes at Portland State 2019

Represented all student athletes at Portland State
  • Attended all Title IV board meetings making sure all funds, scholarships, equipment, etc is being distributed equally and fairly

In charge of Portland State’s softball Instagram account 2019

Medical Office Assistant/Volunteer in fall 2014 Special Needs softball camp worked as a volunteer in fall 2012 Animal Rescue Volunteer in summer 2012

Additional Information

About Me

Recent collegiate student athlete graduated from Portland State University in Communications after four years of competing for the school in division 1 softball. Demonstrated leadership and ability to perform under intense pressures. Strong team player with great aptitude and hungry attitude to win. Able to thrive under adversity and will apply the same dedication and drive to succeed within my professional career.

Timeline

Customer Service Representative

Callaway Golf
11.2021 - Current

Pro Shop Attendant

Aliso Viejo Country Club
09.2021 - 01.2022

Beverage Cart Attendant

OGA
06.2021 - 09.2021

Director

Skyhawks Sports Academy
01.2020

Store Steward

Greenzebra Grocery
10.2018 - 01.2019

Social Media Representative

Portland State Athletics
01.2018 - 06.2021

Pitching Coach

BPA
10.2016 - 01.2018

Bachelor of Science - Communication

Portland State University

High School Diploma -

Dana Hills High School

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Serafine Parrish