Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sereen Hawari

San Jose,USA

Summary

I’m a strategic operator and business development leader with years of experience selling platform-as-a-service, API-integrated, and cloud-based products, consistently exceeding revenue targets. I was recruited to GoodLeap over a decade younger than anyone else in my role — not because I fit the mold necessarily, but because I had already launched, scaled, and optimized a real business in the space. At GoodLeap, I lead a $120M+ book of business, driving adoption of our embedded financing platform by working directly with startup contractors and C-level teams. I’ve helped scale operations through API workflows, coached teams through technical onboarding, and collaborated with product and engineering to influence platform development based on frontline feedback. I’ve worked closely with fast-growing startups and built systems from scratch — launching a remote-first solar company, building an AI-powered proposal tool, and leading both sales and call center teams. Alongside my work at GoodLeap, I continue to run a licensed home improvement company, staying close to field execution. I’m highly customer-centric, deeply curious about emerging technologies (especially AI), and energized by challenges that require fast learning and thoughtful strategy bring both immediate value and long-term vision — thriving in roles where I can shape how a product evolves, scales, and creates meaningful solutions for the people it serves.

Overview

10
10
years of professional experience

Work History

Director of Business Development

GoodLeap LLC
04.2022 - Current
  • Recruited to GoodLeap as the youngest person in the role by over a decade; selected based on entrepreneurial and platform leadership experience
  • Manage and grow partnerships for a $120M+ annual book of business on GoodLeap’s fintech platform
  • Sell a SaaS-style solution with integrated financing APIs, customer proposal tools, and sales enablement features
  • Work closely with the Product and Engineering teams to continuously improve the platform — surfacing feature requests, bugs, and partner feedback based on daily field use
  • Act as a power user and feedback loop, translating frontline needs into product insight and helping inform roadmap prioritization
  • Train contractor partners all over the US on product usage, objection handling, and workflow integration; run onboarding sessions, demos, and field training. (I traveled for this 2-3 times a month out of CA)
  • Build outbound and inbound pipelines through strategic outreach, industry events, and VC-backed lead sources; exceed acquisition and funding KPIs
  • Develop GTM content including custom pitch decks, finance comparison tools, rebuttal scripts, and closing strategies based on user behavior trends
  • Partner with C-level executives and startup founders to align our platform’s capabilities with their growth strategy
  • Consistently exceed revenue targets and hitting all bonuses
  • Collaborate directly with capital markets, engineering, and product to influence roadmap based on partner feedback and platform data
  • Gather, analyze, and translate industry, market, and customer intelligence to inform go-to-market strategy and partner enablement

Founder & Operator

Evergreen Energy
01.2021 - Current
  • Founded a fully remote home improvement company focused on solar, HVAC, and roofing — with over 95% of projects financed
  • Built and led a 10-person sales team and internal call center; created scripts, tracked conversion rates, and optimized lead flow and retention
  • Designed and deployed a custom AI-powered proposal tool to help reps quote live, upsell effectively, and present dynamic monthly payments and quotes.
  • Trained the team on using ChatGPT to build custom quotes, develop sales strategies, write messaging in specific tones, and approach AI as a thinking partner — “learn how to teach it before it teaches you” became a core part of onboarding
  • Ran performance marketing campaigns targeting local incentive programs; refined messaging and ad spend based on campaign ROI
  • Oversaw permitting, inspections, subcontractor coordination, and customer experience — keeping operations lean, scalable, and tech-forward
  • Constantly tested and embedded new ways to grow the business — from marketing strategies to process automation and upsell frameworks

Director of Sales & Operations

TRUE Renewable Energy
01.2019 - 04.2022
  • Oversaw 50+ concurrent residential energy projects while leading cross-functional coordination across sales, install, and customer operations
  • Managed and coached a team of 10+ field reps and CSRs; built training playbooks, CRM systems, and quoting tools to support growth
  • Held weekly pipeline reviews, set KPIs, and tracked sales conversion metrics to identify gaps and scale high-performing systems
  • Led all financing operations — working directly with lenders, trainings reps on how to sell with financing, increase approvals, and ensuring funding matched project scope and close dates
  • Collaborated with utility providers, cities, and HOAs to streamline permitting, interconnection, and final approvals

Manager

El Rancho Steakhouse
01.2015 - 08.2020
  • Managed front-of-house operations, hiring, scheduling, and customer service in a high-volume restaurant
  • Trained new staff, implemented customer feedback into service delivery, and oversaw team performance and coverage
  • Created in-store training systems and helped improve customer satisfaction ratings

Education

B.S. - General Business

San Jose State University
San Jose, CA
08.2020

Skills

  • Platform & API Sales
  • Business Development
  • SaaS GTM Strategy
  • Strategic Planning
  • C-Level Partnerships
  • CRM Systems (Salesforce, LeadPerfection, Etc)
  • Product Feedback Loops
  • Cross-Functional Collaboration
  • Revenue Growth
  • Sales Enablement
  • AI Proposal Tools
  • Partner Training
  • Construction Ops
  • Objection Handling
  • Forecasting
  • Technical Communication
  • Startup Operations

Languages

Arabic – Advanced
Native or Bilingual
English
Native or Bilingual

Timeline

Director of Business Development

GoodLeap LLC
04.2022 - Current

Founder & Operator

Evergreen Energy
01.2021 - Current

Director of Sales & Operations

TRUE Renewable Energy
01.2019 - 04.2022

Manager

El Rancho Steakhouse
01.2015 - 08.2020

B.S. - General Business

San Jose State University
Sereen Hawari