Seren Erden
Minneapolis,MN
Summary
Enthusiastic and reliable server with engaging personality and flexible approach. Maintains focus and positive attitude in stressful situations and high-volume environments, while still anticipating customer needs to facilitate enjoyable dining experiences. Ready to help coworkers at any time to ensure success as a team.
Overview
8
8
years of professional experience
Work History
Server
Parasole Restaurant Holdings
03.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server, Host, Expo
Ansaris Brothers
08.2017 - 11.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Communicated food orders to chefs to execute priorities and special requests.
- Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Cashier
Leean Chin
05.2016 - 08.2017
- Welcomed customers and helped determine their needs.
- Maintained clear communication with kitchen staff to guarantee accurate order fulfillment within established timeframes.
- Coordinated with other team members during shift transitions to maintain a seamless flow of service for customers at the drive-thru window.
Education
Bachelor of Arts - Art
University of Minnesota - Twin Cities
Minneapolis, MN12.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Memory retention
- Food safety understanding
- Point of sale operation
- Allergy awareness
- Tableside Etiquette
- Food and beverage pairings
- Warm and Friendly
- Cool under Pressure
- Adaptable and Flexible
Timeline
Server
Parasole Restaurant Holdings
03.2022 - 01.2024
Server, Host, Expo
Ansaris Brothers
08.2017 - 11.2022
Cashier
Leean Chin
05.2016 - 08.2017
Bachelor of Arts - Art
University of Minnesota - Twin Cities
Similar Profiles
Md. Shafiqul IslamMd. Shafiqul Islam
Sr. Production Manager at Parasole Footwear Ltd.Sr. Production Manager at Parasole Footwear Ltd.
MARIA Y. REYNAMARIA Y. REYNA
Operations Consultant at CKE Restaurant HoldingsOperations Consultant at CKE Restaurant Holdings
Greggory B. JenkinsGreggory B. Jenkins
District Manager at CKE Restaurant HoldingsDistrict Manager at CKE Restaurant Holdings