Serena Arkeketa
Fort Meade
Summary
Customer-focused professional with experience in beauty services, retail sales, hospitality, and wellness environments. Skilled in client communication, cash handling, POS systems, inventory management, sanitation, and employee training. Strong multitasker with experience in fast-paced environments and currently operating a self-owned brow business.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brow Artist/Owner
Brow Kissed LLC
Fort Meade
01.2023 - Current
- Brow shaping, waxing, hybrid stain and laminating services
- Educated clients on brow care and maintenance techniques.
- Brow mapping and customized design
- Client booking and communication management
- Maintained sanitation and safety standards
- Built brand through social media and referrals
Sales Associate
Tonkawa Indian Store & Casino
Tonkawa
04.2022 - 07.2022
- Cash register operation and customer service
- Merchandise stocking and displays
- Employee training and cash balancing
- Store cleanliness and security monitoring
Sales Associate
420 Degrees
Ponca City
04.2021 - 02.2022
- Customer assistance and product sales
- Inventory stocking and organization
- Cash handling and POS operations
- Opening/closing procedures and secure cash drops
Wellness Assistant
Tonkawa Tribe Wellness/Gym
08.2020 - 03.2021
- Gym operations and member support
- Equipment cleaning and sanitation
Server
Napolis Italian Restaurant
Ponca City
05.2020 - 08.2020
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed multiple tables while maintaining attention to detail.
- Processed customer orders accurately using point-of-sale system.
- Assisted in training new servers on restaurant protocols.
- Maintained cleanliness and organization of dining area and service stations.
- Enhanced guest experiences through menu knowledge and recommendations.
Education
Riverside Indian School
Anadarko, OKSkills
- Customer Service
- Cash Handling
- POS Systems
- Sales
- Inventory Management
- Training Employees
- Sanitation
- Time Management
- Multitasking
- Brow shaping
- Brow mapping
- Client education
- Sanitation standards
- Booking management
- Social media marketing
- Attention to detail
Languages
English
Native/ Bilingual
A1
Certification
- Facial Specialist (esthetician) License - Issued in Florida, September 10th 2025.
Timeline
Brow Artist/Owner
Brow Kissed LLC
01.2023 - Current
Sales Associate
Tonkawa Indian Store & Casino
04.2022 - 07.2022
Sales Associate
420 Degrees
04.2021 - 02.2022
Wellness Assistant
Tonkawa Tribe Wellness/Gym
08.2020 - 03.2021
Server
Napolis Italian Restaurant
05.2020 - 08.2020
Riverside Indian School